Quark Expeditions Reorganizes Past Cruise Passenger Loyalty Program with Three-Tier Structure
by Dori Saltzman
Photo: Dori Saltzman
Quark Expeditions has reorganized its Shackleton Club loyalty program, introducing Silver, Gold, and Platinum membership tiers.
Since its founding, the Shackleton Club has offered every past guest the same set of benefits upon disembarkation. Under the new structure, members will move through Silver, Gold, and Platinum tiers based on the number of voyages completed, with each tier unlocking a deeper set of privileges.
The enhanced Shackleton Club builds on the program’s existing benefits with additional rewards and greater flexibility as guests progress through the tiers. New and expanded benefits include higher booking offers and shipboard credits, cabin upgrade eligibility with priority based on membership tier and, at the Gold and Platinum levels, discounts on Quark’s adventure options.
Platinum members also receive earlier cabin upgrade eligibility, flexible rebooking, and savings on pre- and post-expedition packages.
“For many of our guests, their first polar expedition is only the beginning,” said Sam Seward, president of Quark Expeditions. “The evolution of Shackleton Club allows us to recognize that loyalty in a more meaningful way, with benefits that grow alongside our guests’ journeys and give them even more value and flexibility as they continue exploring the polar regions with Quark.”
Under the enhanced Shackleton Club, guests progress through three membership tiers:
- Silver – second expedition: Benefits include early season access, a $750 offboard booking offer, cabin upgrade eligibility 90 days prior to departure, $150 in shipboard credit, a $1,500 onboard rebooking offer, and a $250 referral bonus.
- Gold – third expedition: Benefits include early season access, a $1,000 offboard booking offer, cabin upgrade eligibility 90 days prior to departure with priority given to Gold members, $200 in shipboard credit, a $1,500 onboard rebooking offer, a $250 referral bonus, and a 25% discount on adventure options.
- Platinum – fourth expedition and beyond: Benefits include early season access, a $1,250 offboard booking offer, cabin upgrade eligibility 150 days prior to departure, $250 in shipboard credit, a $1,500 onboard rebooking offer, a $250 referral bonus, and a 50% discount on adventure options. Platinum members also receive flexible rebooking and a 25% discount on pre- and post-expedition packages.
The enhanced Shackleton Club is now live, with full membership details and benefits available at https://www.quarkexpeditions.com/offer/shackleton-club.





