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Checking-In with Courtnie Nichols: Why This Travel Advisor Ditched One-Off Bookings for a Retainer Model

May 28, 2025

After relocating eight times in 17 years, Courtnie Nichols learned how to adapt and connect — skills that now drive her success as a travel advisor. She began her career in fundraising but made the leap into travel and never looked back. Today, she works on retainer, offering clients concierge-level planning and the long-term partnership they value.

  
  

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Top Stories
Check-In Episode 35: Checking in on the Future, and Present, of Travel Advisors with Jenn Lee
Check-In Episode 35: Checking in on the Future, and Present, of Travel Advisors with Jenn Lee

TMR’s Daniel McCarthy chats with Jenn Lee, President and Chief Marketing Officer of TPI and Vacation Planners, about the evolving travel industry.

Check-In Episode 34: How The Travel Industry Can Change Lives
Check-In Episode 34: How The Travel Industry Can Change Lives

So many talk about the travel industry because of its ability to improve lives.

Check-In Episode 33: What is NDC and Why Should Advisors Care?
Check-In Episode 33: What is NDC and Why Should Advisors Care?

There’s been a lot of talk about the launch of NDC by United and American Airlines this month, two moves that mark a turning point for travel agencies that ticket inside GDSs.

Check-In Episode 32: We Are in Boom Time for Travel. How Long Will It Last?
Check-In Episode 32: We Are in Boom Time for Travel. How Long Will It Last?

From the valleys of COVID, to now what feels like an endless ascent, travel advisors have come a long way. Business is strong across the board, with advisors reporting more clients booking more travel at a higher price than ever before. No one has a crystal ball. But how long can it really last? 

Check-In Episode 31: Hurtigruten CEO Hedda Felin on Sustainability and 130 Years
Check-In Episode 31: Hurtigruten CEO Hedda Felin on Sustainability and 130 Years

Join TMR’s Daniel McCarthy as he talks with Hedda Felin, the CEO of Hurtigruten, for an inspiring conversation about sustainability and leadership in the cruise industry. As a first-time cruise executive and one of the few female CEOs in the industry, Felin shares her unique perspective on how Hurtigruten is leading the way in sustainable cruising.

Check-In Episode 30: What the Travel Industry Can Learn from Los Cabos
Check-In Episode 30: What the Travel Industry Can Learn from Los Cabos

Los Cabos is booming. According to the Los Cabos Tourism Board, the destination, which has long been one of the premier Mexico resort cities, is having its best year ever, with a 20% growth in arrivals over 2019. 

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