“A lot of people are reacting to the need for service fees due to COVID-19, and all the work they do that they aren’t getting paid for, and I know people are anxious to do that, but I have a loftier goal. I don’t just want people to accept the need for this, I want them to embrace it in their very soul.”
Dr. Robert Joselyn
Joselyn Consulting Group
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We’ve made it this far and there are positive signs emerging all around us. Right now, the winds of changes are in the air.
Richard Fain
Royal Caribbean Cruises Ltd.
“We’re going to be sending a letter to congress signed by almost 150 organizations calling on immediate relief from congress. Support for employees is critical for all of us in the travel and hospitality industry, retail, state and local governments, critical infrastructure, education and first responders, who have really been hit hardest by this.”
Chip Rogers
American Hotel & Lodging Association
