Professional fraud teams around the world are upping their game which has led to an increase in credit card fraud in the Canadian travel industry. ACTA’s new fraud prevention committee is on the case.

Airlines don’t like to talk about consolidators, but in Canada consolidators play a pivotal role in airline distribution. That could be good news for travel agents.

FIT vacations are making a comeback in Canada, a shift that benefits clients and travel agents alike. Selling FIT yields higher commissions than package holidays and builds customer loyalty.

As commission payments on Canada’s traditional package holidays have diminished, travel agents up north are protecting their bottom lines by refocusing on higher-margin travel products.

Canadian travel agents who sell package holidays have seen commission levels drop significantly in recent years as tour firms become more successful with consumer-direct sales.

Canadian travel agents who sell package holidays have seen commission levels drop significantly in recent years as tour firms become more successful with consumer-direct sales.

Canadian travel agents who sell package holidays have seen commission levels drop significantly in recent years as tour firms become more successful with consumer-direct sales.

Sunquest’s dynamic packaging brought a new twist to Canada’s vacation package market this winter. Agents say clients like the value and flexibility, and Sunquest is happy with the results.

There’s been a huge uptick in CTC applications in Canada, David McCaig reported at ACTA’s annual meeting. He also outlined the group’s priorities, and members approved a name change.

There’s been a huge uptick in CTC applications in Canada, David McCaig reported at ACTA’s annual meeting. He also outlined the group’s priorities, and members approved a name change.