Linda White, a former otolaryngologist/cleft surgeon and medical school professor, has a new specialty: selling cruises.

Creating work-life balance is particularly challenging for travel agents, who often deal with clients and time zones around the globe.

Leah Bergner got her start in travel from a customer at the restaurant where she worked as a server.

After entering the travel business as an empty nester, Connie Burke, now 89, has been to Africa more than 65 times. She’s created a thriving business centered on safaris and cruises.

Judi Cohen left an executive position with a Fortune 500 company to pursue a new career as a travel agent with Zebrano Travel in Toronto.

While most travel agents agree that upselling is an important skill, there’s a wide range of opinion on how to upsell—and what to upsell.

As if starting a new life in a foreign country isn’t enough of a challenge, Cathy Moha, also started a new career – in travel. She’s a former nurse from France.

Upselling has a bit of a bad rap. The thinking behind the process may need to be reconsidered, but upselling offers numerous opportunities for travel agents to make more money on each trip they sell.

A backpacking journey through Europe in his twenties inspired Chad Clark to create a travel business that emphasizes the type of unique, authentic and local experiences he encountered on that trip.

Although qualifying clients may be the most important step in the process of selling travel, it’s a skill that can take quite a bit of time and effort to master.