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We’ve made it this far and there are positive signs emerging all around us. Right now, the winds of changes are in the air.
Richard Fain
Royal Caribbean Cruises Ltd.
“A lot of people are reacting to the need for service fees due to COVID-19, and all the work they do that they aren’t getting paid for, and I know people are anxious to do that, but I have a loftier goal. I don’t just want people to accept the need for this, I want them to embrace it in their very soul.”
Dr. Robert Joselyn
Joselyn Consulting Group
“We’re going to be sending a letter to congress signed by almost 150 organizations calling on immediate relief from congress. Support for employees is critical for all of us in the travel and hospitality industry, retail, state and local governments, critical infrastructure, education and first responders, who have really been hit hardest by this.”
Chip Rogers
American Hotel & Lodging Association
“I really just want advisors to make room for ASTA and I know that there’s a lot going on in their lives right now. Our lives are just one big massive moving target and I get that and honor that, but they should know that there’s also room for ASTA. It’s really important to always make room for ASTA.”
Vanessa McGovern
GIFTED Travel Network
“I think it’s very important that advisors disclose what they’re doing. If they’re charging a service fee, disclose it, if they paid their [tour] operator, disclose it, because at the end of the day, as travel advisors, we want to make sure that what we’re doing is on the up-and-up and that it’s all fair.”
Sue Rice
New Era Travel
“The thing is, if you don’t think you’re worth it, why should anyone else? Advisors are worth it, and in many ways they’re the ones who haven’t figured it out yet. I want advisors to know ‘damn right I’m worth it! I bring value to the table and help people!’ They’re often surprised and delighted when they find out the client thinks so too.”
Dr. Robert Joselyn
Joselyn Consulting Group
