Search Travel Market Report

mainlogo
www.travelmarketreport.com
  • News
  • Tours & Packages
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Niche & Luxury
  • Well-Being Travel
  • Training & Events
  • Who We Are
    • Anne Marie Moebes
    • Brian Israel
    • Dan McCarthy
    • Denise Caiazzo
    • Marilee Crocker
    • Paul M. Ruden
    • Dori Saltzman
    • Kelly Fontenelle
Allianz

Five Hotel Trends for 2016

by Harvey Chipkin / November 17, 2015

Photo courtesy: HX: The Hotel Experience 

You just can’t catch a break in the hospitality industry. Even at a time when hotel occupancy rates are soaring in many domestic markets, disruptive forces like the sharing economy, the emerging millennial market, and changing tastes in food and beverage are forcing hospitality industry leaders to rethink the way they do business.

That was the theme among many speakers at the recent Hotel Experience trade show held here at the Javits Center.

Here are five big trends that kept coming up on the trade-show floor.

1. The sharing economy strengthens
Dan Berger, CEO of Social Tables, a meeting software developer, predicted that in the future hotels will cater mostly to the luxury and group market, while business and leisure transient travel will migrate to sharing accommodations like Airbnb. PKF Hospitality Consulting president Mark Woodworth agreed that sharing accommodation entrepreneurs present a real threat to traditional hotels. Woodworth said that in some markets significant percentages of Airbnb accommodations already are operated by a small number of professional managers – and are earning much higher revenue than other hosts. “These are sophisticated hosts using tools like yield management, just like hotel companies,” he said.

Hotels can’t wish away Airbnb, said Skift CEO Rafat Ali, “but there is mass denial going on among lodging leaders. Airbnb won’t be as transformative for hotels as Uber has been for the taxi industry, but it may be the next big distribution channel, supplanting OTAs.

2. Legacy hotel brands need to re-create themselves
Peter Yesawich, vice chairman of MMGY Global, said “there will be a lot of roadkill” among older brands, as Millennials are driven less by brand loyalty and more by the search for novelty. Marriott’s Jordan Heitzner, manager of marketing planning, said hotels will have to adapt to sharing and “move away from their traditional focus on consistency to offering different amenities and experiences.” One way to do that is through developing strong connections on social media; “instead of thinking about what services are in the building, maybe they should shift their thinking to what the neighborhood has to offer.”

Ali said “there are younger travelers who wouldn’t be caught dead in a Marriott or Sheraton, and that is why companies like Starwood are for sale. Some hotel brands are hoping that younger travelers will move back to them as they get older but you can’t count on that.”

Millennials simply see hotels differently, said Philippe Cesson, CEO of Cesson 3.0, a social media specialist. For instance, he said, 36% of prefer working in the lobby rather than their rooms.

3. Disruption has come to food and beverage, too
At the session called “Outside of the Box: F&B trends in Lifestyle Hotels,” panelists came up with old rules vs. new rules, as follows:

  • Old Rule 1: Hotels are restaurant-centric.
  • New Rule 1: Hotels are bar-centric, places where consumers can network and enjoy creative cocktails and craft beers.
  • Old Rule 2: The restaurant and bar are in separate rooms.
  • New Rule 2: There are no boundaries as to where any public space ends. The lobby might flow into a bar or a restaurant.
  • Old Rule 3: Hotels are late adopters of f&b trends.
  • New Rule 3: Hotels are becoming early adopters, although they have to be careful because it’s harder to change the culture of a hotel brand than that of a restaurant.
  • Old Rule 4: Food is brought to the room or to a restaurant table.
  • New Rule 4: Guests are mobile, hitting the grab-and-go to get food for the room or for the plane ride.
  • Old Rule 5: Meals are about menus.
  • New Rule 5: It’s all about snacking, grazing, and sampling – social dining that caters to specific diets.

Wolfgang Lindlbauer, Marriott’s chief discipline leader for global operations, said the hotel company has been offering up to $50,000 to entrepreneurs in certain markets to develop restaurant concepts at Marriott properties—and the competition has been intense. One result: One London Marriott opened a pop-up bar and dinner “joint” on the roof called RoofNic (roof and picnic) that has been a huge success, with eight-hour lines.

4. Disruption’s next stop: meetings
Dan Berger, CEO of meetings-software developer Social Tables, said:

  • The industry’s current processes will be obliterated as event logistics become automated, and event apps disappear, along with paper money, at events.
  • Events will be crowdfunded and content will be crowdsourced.
  • Instead of content, workshops for exchanging knowledge will be the key component.
  • Attendees will meet the right people and no business cards will be exchanged.
  • And despite all those f&b trends, f&b will be replaced by more efficient supplements or synthetic alternatives.

5. The good and the bad for travel agents
Yesawich said the “sense of wanderlust among millennials is exponentially greater than the other three generations.”

Moreover, the two groups that have seen the biggest increase in the use of agents have been the affluent and Millennials—two groups that “perceive a value in paying for their time.”

 

  20
  9
Allianz
Related Articles
10 Food and Beverage Trends to Know for 2020
More Than Half of Travelers Would Pay More for Personalized Itineraries
Agents Talk About Emerging Luxury Travel Trends for 2019
10 Top Cruise Trends For Travel Planners To Watch
Five Hotel Food And Beverage Trends For 2017
Six Luxury Hotel Trends
Agents Say Summer Travel To Europe Remains Strong, But Caribbean Cools Down
Travel Professionals Identify 15 Luxury Travel Trends For 2016 And Beyond
What’s in Your Paycheck?
Five Top Travel Trends, From Six Female Travel Execs

MOST VIEWED

Brought To You By
  1. A&K Purchases Crystal Ships, Revives Crystal Cruises Brand
  2. CDC Adds Three Caribbean Destinations to “High-Risk” COVID-19 List
  3. Travel to Italy Is Officially Back to Normal
  4. Viking Drops Onboard & Pre-Cruise COVID-19 Testing
  5. Three Cruise Lines Bring Masks Back in Alaska
  6. Travel Advisors Continue Push for Removal of U.S.’s Inbound Testing Requirement

MOST EMAILED

Brought To You By
  1. Travel to Italy Is Officially Back to Normal
  2. Report: U.S. to End COVID-19 Air Travel Testing Requirement
  3. A&K Purchases Crystal Ships, Revives Crystal Cruises Brand
  4. Japan Could Boot Tourists Who Disobey COVID-19 Rules
  5. Viking Drops Onboard & Pre-Cruise COVID-19 Testing
  6. Bahamas Eliminates Travel Health Visa, But COVID Test Requirement Remains
Allianz
TMR Subscription

Subscribe today to receive daily in-depth coverage, analysis of industry news, trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Top Stories
Australian Pacific Touring Resigns USTOA Active Membership
Australian Pacific Touring Resigns USTOA Active Membership

Going forward, client bookings are no longer covered by the USTOA $1 Million Travelers Assistance Program. 

Read...
U.S. Tour Operators See Boom After Inbound Testing Requirement Ends
U.S. Tour Operators See Boom After Inbound Testing Requirement Ends

Some operators have already seen a 50% boost in business after the CDC’s announcement.

Read...
You Can Now Get an After-Hours Tour of Elvis’ Graceland Mansion
You Can Now Get an After-Hours Tour of Elvis’ Graceland Mansion

Tauck has added a private after-hours tour of Graceland to its Life on the Mississippi cruise tour. 

Read...
Globus & Cosmos Unveil 2023 Faith-Based Tours
Globus & Cosmos Unveil 2023 Faith-Based Tours

Next year's faith-based tours are open for booking. 

Read...
Collette Promotes Vice President of U.S. Sales
Collette Promotes Vice President of U.S. Sales

David Cook is Collette's new VP of U.S. sales, effective immediately. 

Read...
European Summer Travel Returns to Pre-Pandemic Levels
European Summer Travel Returns to Pre-Pandemic Levels

U.S. travelers are heading back to Europe in numbers not seen since 2019.

Read...
TMR OUTLOOKS & WHITE PAPERS
CP White Paper
Multi-Gen Outlook
Distribution Outlook (1)
New to Cruise Outlook
Expedition 2020
River Cruise Outlook 2019
View All
Advertiser's Voice
https://img.youtube.com/vi/QTPIinGDcIY/0.jpg
Video: Can Booking Bachelor and Bachelorette Party Groups Be Profitable for Advisors?
About Travel Market Report Mission Editorial Staff Advisory Board Advertise
TMR Resources Webinars Calendar of Events
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
News|Leisure Travel|Land Vacations|Cruise|Canada Retail Strategies|Well-Being|Luxury|Training
© 2005 - 2022 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | 243 South Street, Oyster Bay, NY, 11771 USA | Telephone (516) 730-3097| Terms and Conditions
Cookie Policy Privacy Policy