Holland America Line Showcases Exploration Central Program

by Daniel McCarthy


Holland America Line’s new Exploration Central (EXC) program that transforms a ship’s Crow’s Nest into educational shipboard centers will debut on ms Westerdam in May, the line unveiled this week at Seatrade Cruise Global in Fort Lauderdale.

The program will then be rolled out to a number of the line’s other ships—including Oosterdam, Zuiderdam, Noordam, Euroedam, Nieuw Amsterdam, Koningsdam and the new Nieuw Statendam—by the end of 2018.

HAL’s president and CEO Orlando Ashford called the program “another chapter in Holland America Line’s bold new story.”


EXC Shipboard Center

More details of the program were announced this week, including the addition of destination experts called EXC Guides, stationed at the shipboard centers. The guides will offer destination education and advice, hold scheduled talks during sailings and host gatherings that offer language and cultural etiquette lessons. 

Each center also will have a coffee bar, EXC Port Guides for each destination, and EXC Port Maps that highlight sights of interest in each port.

Holland America said yesterday that the EXC Centers also will feature interactive Discovery Tables offering content about ports of call, including guidance about where to eat when onshore. Destination Displays will provide panoramic views of the ports and a Virtual Bridge will show the Captain and crew.

EXC Centers also will have a library of fiction and non-fiction books focused on the ports of call, with coffee served during the day and beer and wine at night.

  0
  0
Tip of the Day

I do think there are possibilities for traveler advisors to make money doing domestic trips. I charge a planning fee for my time and expertise, and then book commissionable hotels and activities that meet the client’s needs.

Terri Weeks

Daily Top List

Best Resorts in Montana

1. The Resort at Paws Up

2. Blue Damsel Lodge on Rock Creek

3. Triple Creek Ranch

4. The Ranch at Rock Creek

5. Rainbow Ranch Lodge

Source: The Crazy Tourist

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=46d9854c-8d33-e911-b4aa-782bcb66a2f2

Give a Heads-Up, Get a Leg-Up in Business

Harness your knowledge, share your tips, and leave your clients wondering what else you know that they don’t.

TMR Recommendations
Top Stories
Avalon Waterways Adds Shorter River Sailings for 2020
Avalon Waterways Adds Shorter River Sailings for 2020

The new itineraries last for four, five, and six days, giving time-starved guests more opportunities to get in on a river cruise sailing.

Norwegian Cruise Line Increasing Gratuities Starting April 1
Norwegian Cruise Line Increasing Gratuities Starting April 1

The line said the increases are ‘nominal adjustments’ and the automatic charge makes it easy for guests to provide gratuities to onboard staff.

Viking River Cruises Christens Seven New Longships
Viking River Cruises Christens Seven New Longships

At a naming ceremony for seven new ships, there was insider chatter about top travel agents, Polar exploration, and maybe even a historic Egypt-Jordan-Israel cruise down the Nile.

First Look: Luxurious Suites Aboard the Regent Seven Seas Splendor
First Look: Luxurious Suites Aboard the Regent Seven Seas Splendor

The ultra-luxury accommodations include 15 suite categories that are packed with amenities and an English-garden observation area.

Royal Caribbean Takes First Guests to Perfect Day at CocoCay
Royal Caribbean Takes First Guests to Perfect Day at CocoCay

The private island boasts thrill rides, an aqua park, two beaches, eateries, and an exclusive Coco Beach Club VIP area with overwater luxury cabanas.

Carnival Cruise Lines Breaks Ground on Port Canaveral Terminal
Carnival Cruise Lines Breaks Ground on Port Canaveral Terminal

The state-of-the-art facility is expected to be completed in May 2020, and it will host Carnival’s newest ship, Mardi Gras.

News Briefs
TMR Report Cards & Outlooks