Search Travel Market Report

mainlogo
www.travelmarketreport.com
  • News
  • Tours & Packages
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Niche & Luxury
  • Air
  • Training & Events
  • Who We Are
    • Brian Israel
    • Dan McCarthy
    • Denise Caiazzo
    • Dori Saltzman
    • Kelly Fontenelle
"

Royal Caribbean Launches FlexPay for Travel Partners

by Dori Saltzman / April 15, 2022
Royal Caribbean Launches FlexPay for Travel Partners

Photo courtesy of Royal Caribbean International

 

Royal Caribbean has added a flexible payment option to its booking system, Espresso. The FlexPay payment program enables travel advisors to give their clients the flexibility on how and when payments are made towards their cruise vacation.

FlexPay is designed to emphasize convenience and is fully customizable. Travel advisors can give their clients the option to pre-schedule up to 10 automatic payments that can be arranged by date and amount, and can even accept more than one credit card.

“We value our travel partners and aim to provide the tools and resources they need to be successful," Vicki Freed, senior vice president of sales and trade support for Royal Caribbean, told Travel Market Report. "FlexPay is the latest automation tool developed by Royal Caribbean based on the feedback from our valued travel partners who have asked us for a fully customizable, flexible, and interest-free payment plan for their clients. The full range of automation enhancements from FlexPay and eQuote to Latte, are designed around delivering on that trifecta."

The payment system is the latest in a series of enhancements to Espresso over the past several months. These include an automated FCC redemption tool that allows travel partners to redeem FCCs in three steps, as well as check on the status of an FCC. Advisors can also use Espresso to send personalized FCC reminder emails to clients.

A vaccine, testing and requirements tool was also added to help travel advisors access and share the current protocols specific to their client’s sailing date and itinerary. Their clients receive a customized email with all the information that also includes the travel advisor’s name.

Introduced in March 2022, Cruise Planner gives advisors the ability to explore which specific shore excursions, dining options, beverage/dining packages, and other similar offerings are available for their clients based on ship and sail date.

  4
  0
Related Articles
Royal Caribbean Shows Off Icon of the Seas during Shipyard Tour
Royal Caribbean Reveals More of Icon of the Seas' Family Fun
Royal Caribbean Monitoring Haiti Violence
Royal Caribbean's Icon of the Seas to Offer Over 40 Dining, Drinking, and Entertainment Experiences
Royal Caribbean Eliminates Sky Pad Experience
Royal Caribbean Pulls Erroneous "Premier" Offer
Royal Caribbean Axes Classic Dishes on Dining Room Menus
Construction Begins on Royal Caribbean's Second Icon-Class Ship
Royal Caribbean Offers Bonus Commission
Trade Bolsters Royal Caribbean Group’s Black Friday/Cyber Monday Sales

MOST VIEWED

  1. U.S. State Department Updates Jamaica Travel Warning to Level 3
  2. First Hand Look at the Soon-to-Open Sam Lord's Castle Barbados, A Wyndham Grand Resort
  3. TSA Will Now Allow Teens to Access PreCheck with Parents or Guardians
  4. 25 Qualifying Questions to Help You Nail Your Clients' Vacation Plans
  5. Tips for Delivering Bad News to Your Clients
  6. Report: Margaritaville Times Square Faces Foreclosure

MOST EMAILED

  1. First Hand Look at the Soon-to-Open Sam Lord's Castle Barbados, A Wyndham Grand Resort
  2. 5 Reasons You Need to Use a Travel Advisor Now More Than Ever
  3. U.S. State Department Updates Jamaica Travel Warning to Level 3
  4. 25 Qualifying Questions to Help You Nail Your Clients' Vacation Plans
  5. TSA Will Now Allow Teens to Access PreCheck with Parents or Guardians
  6. Tips for Delivering Bad News to Your Clients
TMR Subscription

Subscribe today to receive daily in-depth coverage, analysis of industry news, trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Top Stories
Beleaguered Vantage Travel Reportedly Looking to Sell
Beleaguered Vantage Travel Reportedly Looking to Sell

Vantage is not a member of the USTOA. 

Read...
No Injuries Reported After UnCruise Adventures Ship Catches Fire in Alaska
No Injuries Reported After UnCruise Adventures Ship Catches Fire in Alaska

Wilderness Discoverer caught fire while in Glacier National Park earlier this week.

Read...
Carnival Cruise Line Names Jay Leno as Godfather of Carnival Venezia
Carnival Cruise Line Names Jay Leno as Godfather of Carnival Venezia

Leno will serve as the first-ever godfather to a Carnival Cruise Line ship.

Read...
Citing High Demand, Viking Cruises Adds More Sailings on Nile River
Citing High Demand, Viking Cruises Adds More Sailings on Nile River

By 2026, Viking will have six ships sailing the Nile. 

Read...
Variety Cruises Announces Up to 75% Discounted FAM Rates for Advisors
Variety Cruises Announces Up to 75% Discounted FAM Rates for Advisors

Small-ship cruise line and Greek specialist Variety Cruises is offering active travel advisors heavy discounts. 

Read...
Carnival Cruise Line Unveils "Your Winning Plan" Roadshow and Competition
Carnival Cruise Line Unveils "Your Winning Plan" Roadshow and Competition

Carnival is giving advisors the opportunity to learn from SBA business experts, while at the same time competing for $20K worth of prizes. 

Read...
TMR OUTLOOKS & WHITE PAPERS
Cruise Trend Outlook 2023
river cruise 2022
group outlook 2022
View All
Advertiser's Voice
https://img.youtube.com/vi/TIZwKLcPwbg/0.jpg
We Appreciate our Travel Advisors
About Travel Market Report Mission Staff Advisory Board Advertise
TMR Resources Webinars Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
News |Tours & Packages |Cruise |Hotels & Resorts |Destinations |Retail Strategies |Niche & Luxury |Air |Training & Events |Who We Are
© 2005 - 2023 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | 243 South Street, Oyster Bay, NY, 11771 USA | Telephone (516) 730-3097| Terms and Conditions
Cookie Policy Privacy Policy