Travelport Sees A Passage To India

by Michele McDonald
Travelport Sees A Passage To India

IndiGo is now India’s largest airline by number of passengers carried. Photo: Laurent ERRERA

Airline agreements with GDS companies don’t usually attract much attention, but Travelport’s deal with IndiGo, a low-cost carrier in India, has some notable features.

IndiGo is now India’s largest airline by number of passengers carried. And India is now the third-largest GDS market in the world.

This is IndiGo’s first GDS agreement; since its founding in 2006, its clientele has booked the carrier online. Can Travelport woo them to the other side?

India’s “burgeoning middle class” will help, Gordon Wilson chief executive officer of Travelport, said.

Speaking with Travel Market Report after the company’s third-quarter earnings call, Wilson noted that many members of that growing class are business travelers who use travel agents.

They also use IndiGo, which has high reliability. “It works,” Wilson said.

He said IndiGo is connecting with Travelport via application programming interface (API), so there are no changes in agents’ booking processes. 

India was dominated by Abacus International, the former joint venture of Sabre and a consortium of airlines that is now wholly owned by Sabre. It is one of several countries in Asia where Travelport sees growth opportunities.

In Indonesia, for example, Travelport just signed three large agencies, all well-established and “progressive in their use of technology,” Wilson said. And they do business in the fourth most populous nation in the world. 

On the other side of the globe, the sluggish U.S. market continues to be a drag, particularly since Travelport is still feeling the effects of the “rolloff” of bookings from Orbitz, once its largest customer for GDS services. 

International revenue was up 9% year over year but was down 2% in the U.S. If Orbitz is not taken into account, U.S. revenue was up 4%.

At the moment, Wilson said, U.S. booking activity is slowed by the imminent election, a phenomenon that happens every four years but is generating more than the usual “uncertainty” this year.

Travelport reported net income of $20.8 million for the third quarter, up from $3.7 million for the 2015 quarter. Revenues were $590.7 million, up from $559.8 million.

Travel Commerce Platform segments totaled 83.9 million, flat with third quarter 2015.

  0
  0
Tip of the Day
Daily Top List

Safest Global Urban Neighborhoods for LGBTQ Travelers

1. Amsterdam’s Centrum neighborhood.

2. The Castro District in San Francisco.

3. Berlin’ s Schöneberg neighborhood.

4. Barcelona’s Eixample neighborhood.

5. Tel Aviv’s City Center.

Source: GeoSure

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=01e53f1d-84ba-e811-ba59-782bcb66a2f2

Here Are the ABCs of Guided Independent Travel

It's not escorted and it's not independent travel, so what's the lowdown on this increasingly popular guided independent travel segment?

TMR Recommendations
Top Stories
Tapping into Your Clients’ Style Sense Can Improve Your Hotel Bookings
Tapping into Your Clients’ Style Sense Can Improve Your Hotel Bookings

As independent boutique hotels and soft lodging brands proliferate, more travelers are inspired to redesign their homes after returning from a vacation. For travel agents, that’s an opportunity to create greater customer loyalty.

How One Traveler Became a Loyal Travel Agent Client
How One Traveler Became a Loyal Travel Agent Client

Heather Speizman booked direct with airlines and hotels, or through online travel agencies—until she met Anastasia Damianeas.

Harley Davidson’s Ken Schmidt Offers Advice for Travel Agents
Harley Davidson’s Ken Schmidt Offers Advice for Travel Agents

‘If the people you are serving aren’t telling others about what you are doing for them, you are not competing. And they are not coming back,’ says the turnaround artist who brought Harley from the brink of bankruptcy.

When Travel Plans Changed, Industry Veteran’s Knowledge Saved Him Money
When Travel Plans Changed, Industry Veteran’s Knowledge Saved Him Money

Jim Smith has more than 45 years in the travel industry. That experience came in handy when an online hotel booking had to be canceled.

Agents Play Key Role in Steering LGBTQ Clients Right
Agents Play Key Role in Steering LGBTQ Clients Right

While travel agents should familiarize themselves with a destination’s laws and prevailing attitudes toward the LGBTQ community before booking a trip for gay and lesbian clients, there are other factors to consider. Part two of a two-part series.

Travel Agents Talk Business Continuity as Hurricane Florence Makes Landfall
Travel Agents Talk Business Continuity as Hurricane Florence Makes Landfall

Travel agencies with offices in the Carolinas are rolling out business continuity plans to keep their offices running. Here are some tips from travel agents and ASTA.

News Briefs
TMR Report Cards
Advertiser's Voice
Advertiser's Voice: Norwegian Cruise Line