The greatest challenge for travel advisors today is that they are extremely busy meeting the needs of their clients, and they often do not have enough staff, so they need strategies and tools to be more efficient.
While travel advisors are experts in travel, they also must manage everything in their businesses on their own (especially those who are entrepreneurs and/or home-based), from preparing itineraries, handling customers, branding, and marketing, to administering finances. During peak seasons or emergency situations when the workload is elevated, these tasks can become especially difficult to keep under control.
TMR today is proud to announce the launch of a new White Paper, sponsored by Cruise Planners, called Winning in the Tech Era: Essential Insights for Travel Advisors. The paper takes a look at end-to-end travel technologies used for customer intake, marketing, bookings, follow-up, and re-engagement, with discussions on topics including CRMs, research and booking tools, mobile apps, blockchain, and contactless payments; and the latest in virtual reality.
This white paper is designed to help travel advisors understand and realize the power of technology in their businesses, and how to use it to strengthen their relationships with clients.