News from Globus, Travel Bound and Other Tour Operators

Globus Unveils Client Concierge for Agents

Globus has added a new Client Concierge program to its online Travel Agent Portal. Client Concierge provides agency owners and managers with client and reservation data that is downloadable 24 hours a day, seven days a week. Among the type of data agents can access are current year bookings, bookings without deposits and upcoming departures.

The tool also gives agent access to Marketing & Sales reports that will help the agency create a communications plan for past Globus, Cosmos, Monograms and Avalon Waterways clientele.

The Marketing & Sales reports also feature booking anniversaries, as well as access to client’s on-trip surveys. Survey data includes everything from insight into which destinations clients want to visit next to the types of travel they’re interested in.

To access the Client Concierge program, agency owners/managers need to log on at http://www.globusfamilypartner.com and click the “Access Client Data – Client Concierge” link under “Agent Tools.”

Travel Bound Enhances Web Site

Travel Bound has added new features to its Web site to help agents quickly find, compare and book hotels, tours, transfers and pre-/post-cruise products for independent travel clients.

A new Hotel Quick Search feature reduces the number of steps it takes to find hotels. Search results can be displayed in three ways: a minimal “list view” that permits more than 50 properties to be shown per page; a full details list; or a map view. Hotel descriptions also now include Trip Advisor reviews. Also, a new compare function allows agents to select and compare several hotels, their features and rates.

Finding destinations on the site also now takes fewer steps. To book a hotel, agents need only type the first three or four letters of the city name, and all cities starting with those letters will be displayed.

Additionally, a new Sign On shortcut allows agents to save Travel Bound’s index page to their Favorites folder or desktop, eliminating the need to sign on in the future. The booking process has been streamlined into fewer steps as well, and a “show/hide” function allows the booking to be expanded or condensed. The up-sell feature has also been revamped to make it easier to search for and book additional products, such as sightseeing tours and transfers.

Agents can visit the new site at www.booktravelbound.com.

South Africa Airways Sale

South African Airways is offering a sale on trips to South Africa.

The package, called “South Africa on Sale” includes roundtrip, economy-class air on South African Airways from either New York JFK or Washington DC Dulles airports, domestic flights within South Africa, a meet and greet by a South African Airways Vacation representative upon arrival, four nights at the Commodore Hotel in Cape Town, two nights at either Kwa Maritane or Bakubung Bush Lodge in Pilanesberg National Park, private transfers between airports and hotels, six breakfasts, three dinners, a full-day Cape Peninsula tour, half-day Winelads tour, Table Mountain tour, game drives and more.

South Africa on Sale is priced at $1,899, plus $440 in fuel surcharges and taxes, and is only available on travel from March 22 to May 31 and Aug. 15 to Dec. 15.
For more information, visit www.flysaavacations.com.

Ritz Tours Offers 30% Savings

In celebration of its 30th anniversary, Ritz Tours is offering 30% off for the first 30 passengers who book the 16-day Tibet Highland & Yangtze River Tour for July or August departures.

The discounted tour price translates into a savings of more than $1,000 per person. Departure dates eligible for the 30% savings include July 3, July 17, Aug. 7 and Aug. 28.
For detailed itinerary information, visit http://www.RitzTours.com.