Search Travel Market Report

mainlogo
www.travelmarketreport.com
  • News
  • Tours & Packages
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Niche & Luxury
  • Well-Being Travel
  • Training & Events
  • Who We Are
    • Anne Marie Moebes
    • Brian Israel
    • Dan McCarthy
    • Denise Caiazzo
    • Dori Saltzman
    • Kelly Fontenelle

Amadeus Says Air France-KLM Surcharge Is ‘Never in the Best Interest of Travelers’

by Daniel McCarthy / November 08, 2017
Amadeus Says Air France-KLM Surcharge Is ‘Never in the Best Interest of Travelers’

Photo: MyImages/Shutterstock.com


On Nov. 3, Air France and KLM announced that starting April 1, 2018, they will charge an 11 Euro (US $13) surcharge per one-way segment for all traditional GDS bookings.

In a letter following the news, president and CEO of Amadeus North America Scott Gutz said that his company’s take is still that “indirect distribution through travel agencies remains the most cost-efficient solution for all parties on a global scale.”

“We continue to believe that travelers today are looking for consistency, transparency and choice. Amadeus can deliver that best by connecting and integrating all players with all content in all channels,” he added.

According to Gutz, the surcharge doesn’t have any relation to the actual costs of booking in Amadeus and there is no difference in costs between booking direct and indirect for “large network carriers.”

“A decision to try to shift bookings from one channel to another is purely a business decision, not a cost issue,” he said, adding that the motivation behind the move seems to be for the carriers to get better service to their travelers.

Amadeus is currently NDS level three as an IT provider and level one as an aggregator. It expects to be certified level three as an aggregator sometime next year.

  1
  0
Related Articles
Amadeus Launches Updated Version of Web Service with NDC
Southwest Airlines Opens Booking Access to Business Travel Managers
Travelport Purchased by Technology Investors for Over $4 Billion
Eyeing Hospitality Sector Expansion, Amadeus Acquires TravelClick
Benefits of New Airline Distribution Tools Growing More Clear
How Sabre and Amadeus Are Dealing with New EU Privacy Rules
Expedia Europe Clients Will Not Face Air France-KLM Surcharge
Amadeus Helps Travel Marketers Use Video to Book Sales
Travel Agents Must 'Stay Relevant' in Shifting Distribution Landscape
Air France/KLM to Apply GDS Booking Surcharge Next Year

MOST VIEWED

  1. All U.S. Flights Grounded Due to FAA Computer Outage
  2. Delta Air Lines Will Offer Free Wi-Fi Starting on Feb. 1
  3. Norwegian Cruise Line Brings Back COVID-19 Requirements
  4. Forbes Says ‘You Need a Travel Advisor in 2023’
  5. Here Are the Best Airlines for Flight Delays in North America in 2022
  6. Cruise Ducks: A Cruising Tradition Travel Advisors Should Know About

MOST EMAILED

  1. Forbes Says ‘You Need a Travel Advisor in 2023’
  2. Here Are the Automatic & Suggested Gratuity Policies for Each Major Cruise Line
  3. All U.S. Flights Grounded Due to FAA Computer Outage
  4. Delta Air Lines Will Offer Free Wi-Fi Starting on Feb. 1
  5. Tour Operators & Advisors Forced to Cancel Trips as Peru Shuts Down Machu Picchu
  6. Americans Can Still Renew Their Passport Online in 2023
TMR THIS WEEK
Sponsored by Explora Journeys
//services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=790a5703-649e-ed11-9b4d-005056a855ed&Width=350&Height&250

Selling Savory Cruise Experiences to Foodie Clients

With the boundaries of food and beverage programs being pushed across nearly every sector of cruising, the interest of clients in culinary experiences is also piquing.

Read More...
TMR Subscription

Subscribe today to receive daily in-depth coverage, analysis of industry news, trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Top Stories
VisitBritain Appoints New Executive Vice President for Americas
VisitBritain Appoints New Executive Vice President for Americas

VisitBritain made two major appointments this week. 

Read...
U.S. Embassy Issues Security Alert for Mexico After Cancun Taxi Protests
U.S. Embassy Issues Security Alert for Mexico After Cancun Taxi Protests

The warning comes “in the wake of recent incidents involving taxi and Uber drivers in Quintana Roo.”

Read...
United Airlines Adds Flights for Fans Traveling to NFL’s AFC Championship Game
United Airlines Adds Flights for Fans Traveling to NFL’s AFC Championship Game

Fans can otherwise make the 9-hour drive from Cincinnati to Kansas City. 

Read...
Tour Operators & Advisors Forced to Cancel Trips as Peru Shuts Down Machu Picchu
Tour Operators & Advisors Forced to Cancel Trips as Peru Shuts Down Machu Picchu

As unrest grows in Peru, tours to the ancient city of Machu Picchu are off the table. 

Read...
Next Caribbean Marketplace to be Held in Barbados This May
Next Caribbean Marketplace to be Held in Barbados This May

Barbados will host the 41st edition of the CHTA Caribbean Travel Marketplace this spring. 

Read...
What's New In Aruba for 2023
What's New In Aruba for 2023

Aruba is heading into 2023 with robust tourism plans including new hotel openings and renovations. 

Read...
TMR OUTLOOKS & WHITE PAPERS
river cruise 2022
group outlook 2022
lux cruise outlook
CP White Paper
Multi-Gen Outlook
River Cruise Outlook 2019
View All
Advertiser's Voice
Celebrate National Don’t Plan for Vacation Day with Delta Vacations
About Travel Market Report Mission Staff Advisory Board Advertise
TMR Resources Webinars Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
News |Tours & Packages |Cruise |Hotels & Resorts |Destinations |Retail Strategies |Niche & Luxury |Well-Being Travel |Training & Events |Who We Are
© 2005 - 2023 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | 243 South Street, Oyster Bay, NY, 11771 USA | Telephone (516) 730-3097| Terms and Conditions
Cookie Policy Privacy Policy