Halifax International Debuts “Wall-E” Type Robots to Help Travellers Navigate Airport

Halifax Stanfield is getting their own version of the Disney favourite “Wall-E” robot with the announcement that two custom-built passenger experience robots will help guide travellers and offer assistance with everything from flight info to weather to airport amenities.

The custom-built robots, which are being pilot-tested at the airport over the next several months, are equipped with voice recognition and touch screen interfaces for traveller question. In addition to providing answers, they will also physically guide users to select locations within a programmed perimeter. For destinations outside of that range, a static wayfinding map is available.

“We are pleased to partner with a local start-up to test robotic technology at our airport,” said Tiffany Chase, Director of Marketing, Communications & Customer Experience at Halifax International Airport Authority (HIAA). “This collaboration marks an exciting step toward enhancing wayfinding and elevating the passenger experience. By embracing technology solutions like these, we are prioritizing airport efficiency and innovation, with a touch of fun in the terminal. Think WALL·E with a map — and they’re pretty adorable, too.”

The new robots are part of an ongoing commitment to advancing the Stanfield experience by leveraging technology that improves wayfinding and helps support a seamless journey for travellers and airport visitors. They are in partnership with Halifax-based start-up Maritime Robotics.

Both robots are positioned pre-security in the Centre Court and Arrivals areas of the terminal building, complementing traveller resources already provided by airport employees and volunteers. The robots offer an additional layer of support for people navigating the terminal, particularly during peak times when in-person assistance may be limited.

Travellers and visitors are encouraged to try out the robots the next time they visit the airport, and experience firsthand what they have to offer.