Oceania Cruises Unveils Newly Revamped Learning Platform for Travel Advisors

Oceania Cruises has unveiled its completely revamped learning program, now called Oceania Insiders University (previously Oceania Cruises University). The e-learning platform, built specifically for travel advisors, features a series of self-guided modules spotlighting the key elements and amenities that set Oceania Cruises apart.

“Travel advisors are vital to both our business and our guests, and with this e-learning platform it ensures they excel at providing outstanding service,” said Brennan Quesnele, senior vice president of sales and trade marketing for North America. “We encourage any advisor to leverage the continuing education provided within Oceania Insiders University so that they can build brand confidence and reap the rewards of certification.”

As travel advisors advance through the three levels of coursework – Core, Bachelors, and Masters – they deepen their expertise and gain insights into the Oceania brand. After completing the coursework, advisors are better equipped to select the voyages that best fit their clients’ preferences, leading to higher customer engagement and satisfaction.

Sample modules include: The Finest Cuisine at Sea, Award-Winning Itineraries, Oceania Club Loyalty Program, and Building Group Business.

After completing all three levels and then making three bookings, advisors can earn up to $750 in gift card rewards. 

Alongside the training modules available through Oceania Insiders University is the Oceania Cruises Travel Advisor Center. This trade tool features marketing brochures and materials, voyage calendars, a booking dashboard, details on how to locate the relevant Oceania Cruises sales team contact, and a wealth of other resources.   Advisors can find the program at oceaniacruises.com/advisor and clicking on Oceania Cruises University.