1. If I develop and train them, they will leave.
2. They already know enough about customer service.
3. They are not smart enough to understand customer service.
4. By the time I get them trained, they will leave.
5. It’s our great products and awesome displays that bring in customers.
6. It’s not worthwhile investing in front-line employees.
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1. Specialize
2. Give a personal touch
3. Find your niche and sell an experience
4. Maintain a high standard of quality
5. Become a salesman…but inspire trust
Source: Azavista.com
1. Become needs-focused, rather than product-focused
2. Don’t assume you have to price match
3. Ask the right questions
4. Ask the questions right
5. Exude passion
Source: KHMTravel.com
1. Understand the traveler’s journey
2. Define your target audience
3. Give them what they want
4. Get them where they want to go
5. Pay attention to how people search for travel
Source: Wordstream.com
1. Georgia’s Blue Ridge Mountains
2. Rhode Island’s Pint-sized Charms
3. New York’s Finger Lakes
4. Pennsylvania’s Wilderness
Source: Travel and Leisure
1. Build a Support Network
2. Be Very Specific With Your Goals
3. Delegate Whenever Possible
4. Keep Your Overhead Low
5. Find Your Best Niche—and Stick With It
Source: TheHartford.com
1. Grand Canyon
2. Yosemite
3. Yellowstone
4. Maui
5. Glacier National Park
Source: US New and World Reports Travel
