31
Q
:
What can travel agents do to more effectively sell your product?
Carnival Cruise Line
Participate in Carnival Passport learning program that is available at
GoCCL.com
. Join a Carnival
Conversations event. Attend a Seminar at Sea. Join Carnival’s email list to receive the latest calendar
and to read Carnival’s Onboard with You agent newsletter.
Celebrity Cruises
Work with your Celebrity sales manager and register for Five Star training. Learn about our brand
and how to build their business; leveraging all the tools and resources that Celebrity Cruises provides
such as
Cruisingpower.com
Costa Cruise
Understand that it has broad appeal across many niche desires, wine loves, foodies, spa lovers,
destination collectors and those seeking a truly international immersion throughout their entire vacation.
Crystal Cruises
By being a focused partner with regard to ongoing staff training, product promotion, and marketing
in as many media as the agency has the ability to do so effectively.
MSC Cruises
The number one thing travel agents can do is work with their BDM to become educated on all things
MSC Cruises. The BDM will then help them put together a sales and marketing plan.
Norwegian Cruise Line
Most important, know that we build our promotions around value, not price.They are intended to give
travel partners something to base their conversations on other than the ‘cheapest cruise.’ Our Free at Sea
promotion gives agents what they need to increase commission earnings by opening the door to a value
conversation versus price. Other important things: enroll in NCL U, learn everything about the product and
the brand—possibly earn a free cruise—and reach out to your BDM to build a business plan. Sail with us,
or if not possible, visit one of our ships in a homeport near you.
Oceania Cruises
We have a Oceania Sales Specialist Academy that can be found at our Travel Agent Center
.
Paul Gaugin Cruises
Participating in our PEARL’s program will give an agent the knowledge, marketing support and
ongoing training to better sell Paul Gauguin Cruises.
Regent Seven Seas Cruises
Highlight our inclusiveness and compare it with the costs of our included items on other premium
and luxury lines. Our value proposition resonates with our guests who appreciate the ease of booking
and having most everything included in one price. Our most successful agents sell the flexible and
customized experience our six-star product offers.
Royal Caribbean International
At Royal Caribbean we have many resources and tools to assist any travel agent to learn about our brand
and to build their business such as partnering with their strategic account manager and business
development specialist; leveraging all the tools and resources that RCI provides such as
Cruisingpower.com
,
(Travel Partner website), University of WOW
certification, utilizing Espresso (RCI’s booking tool), participating in regular webinar events and more.
Silversea Cruises
Participate in our training programs and webinars by reaching out to their local area sales director.
Also
become certified by taking our Travel Agent University course online.
Viking Ocean
Agents can contact their director of business development for marketing support and product
training support. Viking also recommends travel partners register and complete all available courses
on the Viking Travel Agent Academy.
Windstar Cruises
Learn more about us! To know us is to love us. Take our Star Specialist program. Join us onboard for
a Fam. Reach out to your regional sales manager for individual or office training. Windstar Cruises
is 180 degrees from ordinary. Agents should learn about what sets us apart so that they can properly
match their clients to our brand.
how to sell more cruises
