Travelmarket report Cruise Report Card - page 26

26
Q
:
Does your website/
company have a travel
agency referral program
for preferred agencies?
If yes, how do agents get onto the
referral/preferred list?
Carnival Cruise Line
Decline to answer.
Celebrity Cruises
To qualify for this listing, an agency must have a minimum of $5,000 in
sailed revenue for the Celebrity Cruises brand during the previous 12
months, and reservations must be booked under their own agency phone
number, not a host phone number.
Costa Cruise
Crystal Cruises
Agents must have $25,000 in sailed revenue in a 12 month period to
qualify. With higher levels of revenue production, one can be shown as
a Crystal Expert.
MSC Cruises
Norwegian Cruise Line
If they are registered in Norwegian Central, they will be included.
Oceania Cruises
Paul Gaugin Cruises
PEARLS Partners selling $25,000 or more in revenue per year are featured.
Regent Seven Seas Cruises
The request would need to be reviewed by the director of sales and
marketing. Agencies are considered on level of production and
commitment to selling Regent Seven Seas Cruises.
Royal Caribbean International
To qualify for this listing, an agency must have a minimum of $5,000 in
sailed revenue, for the Royal Caribbean International brand, during the
previous 12 months, and reservations must be booked under their own
agency phone number, not a host phone number.
Silversea Cruises
Based on revenue.
Viking Ocean
Windstar Cruises
referral program
Almost
60
%
of cruise lines surveyed have a
referral program for their preferred
travel agencies and every single one
who does have a program, besides
Holland America, bases an agency’s
inclusion on sailed revenue.
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