How travel advisors manage social media today is very different than they did six or seven years ago. While there are more tools than ever that advisors can use to make it easy, more than anything, driving business on social media comes down to one thing, and that’s being yourself.

Nobody likes to leave money on the table and people absolutely HATE to have to dig in your own pocket when you really shouldn’t have to. Sadly there is a price to doing business, and handling customer service issues comes at a multiple of costs; the potential loss of business, the risk of bad reviews, tarnished reputation, potential legal issues, etc. When does it make sense to pay a client off? We will highlight the factors needed to make the proper decision.

How does an entrepreneur build a travel agency dynamic and strong enough to earn a spot on the Conde Nast Top Travel Specialist list? Two agents who scored a spot on the 2021 edition because of their work building Alluring Africa, an agency aimed at selling luxury, sustainable, custom and exclusive African safaris, share their secrets.