Search Travel Market Report

mainlogo
www.travelmarketreport.com
  • News
  • Packaged Travel
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Niche & Luxury
  • Air
  • Training & Resources
  • Who We Are
    • Brian Israel
    • Briana Bonfiglio
    • Candace Protzman
    • Dan McCarthy
    • Dori Saltzman
    • Jennifer Arango
    • Kelly Fontenelle
    • Louis Intreglia
    • Tom McCarthy

Royal Caribbean's Richard Fain: Now is 'Not a Time to Panic'

by Jessica Montevago / March 03, 2020
Royal Caribbean's Richard Fain: Now is 'Not a Time to Panic'

Photo: Royal Caribbean 


In a video message to its travel advisor partners today, Royal Caribbean's Richard Fain said that despite the media coverage making it "really easy to think that the world is coming to an end...it's not."

Fain wanted Royal's advisors, whether booking Royal Caribbean, Celebrity, Silversea, or Azamara, to know that this is not a time for panic, neither on a personal front or on a business front, despite concerns over the spread of coronavirus (COVID-19). 

"This is a tough time, a really tough time, and all of us know it because we are all going through it together...As with most storms, it gets worse before it gets better, but its hard to remember that this too shall pass." 

Royal, Fain said, is hurting because of the impact that coronavirus has had, including canceling sailings, losing revenue, and working long hours, but the concerns will pass, just like other pandemics and other major events that disrupted travel. 

"In each case, it felt to me at least that the rough seas were never going to end, but in each case they did," he said. 

He also wanted advisors to know that "none of us is going to go through this alone." 

"The bad news is that we're in a tough patch, the good news is that we're in it together and together we'll get to the better part sooner than you think." 

Ship orders are also on schedule for Royal and Celebrity Apex is still scheduled to debut later this month. 

  2
  0
Related Articles
Royal Caribbean Reveals Details of Hideaway Beach on Perfect Day at CocoCay
Royal Caribbean Opens Bookings on Icon of the Seas' 2025/26 Deployments
Announcing Travel Market Place Calgary for September 2024
Why Travel Advisors Should Check Out a President's Cruise
Royal Caribbean Teases New Private Destinations, Reveals Additional Icon & Utopia Details
Explora I's Delay Linked to Failed Fire-Safety Panels, Other Cruise Ships Affected
Royal Caribbean's Next Oasis Class Ship, Utopia of the Seas, to Sail Short Getaways
Royal Caribbean Shows Off Icon of the Seas during Shipyard Tour
Royal Caribbean Reveals More of Icon of the Seas' Family Fun
Royal Caribbean Monitoring Haiti Violence

MOST VIEWED

  1. Maui Fires Update: Which Hotels and Resorts Are Open and Closed After Lahaina Fires
  2. Tropical Storm Idalia Forecasted to Become Hurricane Today, Hit Florida by Wednesday
  3. FAA Issues Nationwide Ground Stop for United Airlines Flights
  4. Southwest Airlines Strike Seems Imminent
  5. Hurricane Lee's Uncertain Path Raises Some Travel Concerns
  6. Celebrity Cruises Removes Gratuities from "All Included" Pricing


  1. Hurricane Lee Intensifies to Category 5: Caribbean and U.S. Impact Uncertain
  2. Hurricane Franklin Scuttles Two Bermuda Cruises
  3. Two Florida Ports Remain Closed After Hurricane Idalia
  4. Royal Caribbean Monitoring Haiti Violence
  5. Updated Cruise Line COVID-19 Vaccination, Booster, & Testing Requirements
  6. Idalia Expected to Hit Florida as ‘Extremely Dangerous Major Hurricane’ on Wednesday
TMR THIS WEEK
Sponsored by Carnival Cruise Line
//services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=8eb8c379-4b59-ee11-92d0-005056a8720b&Width=350&Height&250

Why Every Travel Advisor Needs a Business Plan…And How to Start One

A business plan is not just a document; it's your compass. 

Read More...
TMR Subscription

Subscribe today to receive daily in-depth coverage, analysis of industry news, trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Top Stories
Your Replies: When Celebrity Drops Gratuities from All Included, What's an Advisor to Do?
Your Replies: When Celebrity Drops Gratuities from All Included, What's an Advisor to Do?

Our recent column, "When Celebrity Drops Gratuities from All Included, What's an Advisor to Do?" hit a nerve with our readers. 

Read...
Sitka Wants Cruise Limits, NYC Pushes Shore Power
Sitka Wants Cruise Limits, NYC Pushes Shore Power

Two more cities are pushing legislature to control cruise ship visits. 

Read...
Carnival Cruise Line Doubles Down on Galveston
Carnival Cruise Line Doubles Down on Galveston

Carnival Cruise Line is expanding its presence in Galveston, starting in 2025. 

Read...
Regent Seven Seas Cruises Unveils New Travel Advisor Program
Regent Seven Seas Cruises Unveils New Travel Advisor Program

Regent Elevate provides marketing insights and education, sales support, and advisor-only promotions and incentives. 

Read...
Testing the Waters with Dori: When Celebrity Drops Gratuities from All Included, What's an Advisor to Do?
Testing the Waters with Dori: When Celebrity Drops Gratuities from All Included, What's an Advisor to Do?

Some advisors are re-thinking which premium cruise lines offer the best value. 

Read...
Oceania’s Frank Del Rio Jr. Says Fleet Will Have Starlink by End of 2024
Oceania’s Frank Del Rio Jr. Says Fleet Will Have Starlink by End of 2024

Starlink has quickly taken over the cruise industry. 

Read...
TMR OUTLOOKS & WHITE PAPERS
European Travel Trends 2023 Outlook
CP White Paper 1
Cruise Trend Outlook 2023
View All
industry insider
industry-insider.jpg
//services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=f22339b7-9c5b-ee11-92d0-005056a8720b
What Does Social Media Really Mean?
Advertiser's Voice
//services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=9bb09e35-c85b-ee11-92d0-005056a8720b
Video: The Difference Between Marketing and Advertising
About Travel Market Report Mission Staff Advisory Board Advertise
TMR Resources Webinars Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
News |Packaged Travel |Cruise |Hotels & Resorts |Destinations |Retail Strategies |Niche & Luxury |Air |Training & Resources |Who We Are
© 2005 - 2023 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | 243 South Street, Oyster Bay, NY, 11771 USA | Telephone (516) 730-3097| Terms and Conditions
Cookie Policy Privacy Policy