Search Travel Market Report

mainlogo
www.travelmarketreport.com
U.S.A.
English
Canada
English
Canada Quebec
Français
  • News
  • Packaged Travel
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Air
  • Training & Resources
  • Luxury Travel Report

Carnival Cruise Line Speeds Up Disembarkation Customs Times at Homeports

by Dori Saltzman  July 19, 2023
Carnival Cruise Line Speeds Up Disembarkation Customs Times at Homeports

Photo: Carnival Cruise Line

Carnival Cruise Line is expanding its use of facial biometric technology at several of its U.S. homeports, speeding up the U.S. Customs and Border Protection process during disembarkation. Across the homeports where facial biometrics is used, the debarkation process has been sped up by an average of 30%.

Nine of Carnival’s 14 U.S. homeports are using this streamlined technology including Miami, Port Canaveral, Tampa, Jacksonville, New York, Baltimore, Mobile, Galveston, and Long Beach.

“Expanding this technology at our U.S. homeports ensures we’re going everything we can to make the debarkation process as simple as possible for our guests,” said Christine Duffy, president of Carnival Cruise Line. “Thanks to our partnership with CBP, these technology solutions make the process more efficient, while giving guests a sense of safety and security, knowing their information is protected.”

The enhanced process is simple. Guests debarking their ship at the end of a closed loop cruise pause at a kiosk with a camera and take a photo. Within seconds, the image is biometrically compared to their passport or visa photo to verify the guest’s identify with over 98% accuracy. Guests can then simply exit the building.

U.S. travelers and select foreign nationals who prefer to opt out of the facial biometric process can request a manual document check from a CBP officer.

  
  
Related Articles
Carnival Cruise Line’s Adolfo Perez Steps Down
Carnival Cruise Line Enhances GoCCL with Upcoming Payments Tool
Cyclone Alfred Update: Royal Caribbean & Carnival Cruises Change Course, Avoiding Brisbane
Carnival Cruise Line Tightens Cabin Rules for Booking Teenagers and Children
Carnival Cruise Line Launches ‘Book More, Earn Big’ Promo for Travel Advisors
Carnival Debuts New Asia-Pacific Sailings for 2026/27
Carnival Corp. to Expand, Rename Half Moon Cay
Carnival Cruise Line Raises Cost of Cheers! Beverage Package by 16%
End of a Cruising Era in Charleston, S.C.
No Public U.S. Election Coverage, Says Carnival Cruise Line

MOST VIEWED

  1. Power Outage in Spain and Portugal Causes Major Travel Disruptions, Including at Madrid Airport
  2. 5 Things I Liked About Norwegian Aqua – and 4 I’m Not Sold On
  3. Testing the Waters with Dori: Do Travel Advisors Actually Dislike Viking?
  4. Beaches Ocho Rios Resort to Close Doors in May 2025
  5. How Pope Francis’ Funeral Will Impact Travel to Rome and Vatican City
  6. Using a Phone on a Cruise Ship Will Cost Thousands: Urban Myth or Reality?


  1. TTC Tour Week Returns with 9 FAM Trips Scheduled for November
  2. Travel Advisor Appreciation Month Offers Not to Be Missed
  3. Booking on Grandma’s Budget: How Grandparents Are Driving Multi-Gen and Skip-Gen Travel
  4. Sandals Has ‘Strong Interest’ in Bringing Beaches to St. Vincent & the Grena
  5. The Best Hotels to Book in Portugal & Spain: Roundup From an ALGV FAM 
  6. Vanessa McGovern Lands at Global Travel Collection
TMR Subscription

Subscribe today to receive daily in-depth luxury coverage, analysis of luxury news, luxury trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Top Stories
Avalon Introduces Lineup of “After Dark” Activities
Avalon Introduces Lineup of “After Dark” Activities

From a new sunset Sky Deck dinner option to lively after-dinner entertainment, Avalon is extending the typical river cruise day.

First-Time ASTA River Cruise Expo Attendees on Why Travel Advisors Shouldn’t Miss Next Year’s Show
First-Time ASTA River Cruise Expo Attendees on Why Travel Advisors Shouldn’t Miss Next Year’s Show

First-time ASTA River Cruise Expo attendees talk about why you shouldn’t miss next year’s event — and how to make the most of it.

Catching Up with Uniworld’s Michelle Palma
Catching Up with Uniworld’s Michelle Palma

TMR sat down with Uniworld’s executive vice president of sales for North America at the 2025 ASTA River Cruise Expo.

How PONANT and Paul Gauguin Cruises Merge Excellence in Expedition and Exploration Travel
How PONANT and Paul Gauguin Cruises Merge Excellence in Expedition and Exploration Travel

Expedition travel isn’t a trend — it’s a mindset shift.

Princess Cancels All Galveston Departures from November 2026 On
Princess Cancels All Galveston Departures from November 2026 On

Princess said the move is part of its global deployment strategy.

What to Know about Avalon Waterways’ New Itinerary on the Garonne and Dordogne
What to Know about Avalon Waterways’ New Itinerary on the Garonne and Dordogne

TMR was among the first guests onboard Avalon’s all-new Bordeaux river cruise. Here’s what the experience is like.

TMR OUTLOOKS & WHITE PAPERS
View All
industry spotlight
https://img.youtube.com/vi/TVZhtAkFzW8/0.jpg
How ALG Vacations Is Redefining Travel Advisor Appreciation in 2025
Advertiser's Voice
We Celebrate YOU
About Travel Market Report Mission Meet the Team Advisory Board Advertise Syndication Guidelines
TMR Resources Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
© 2005 - 2025 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | Terms and Conditions
Cookie Policy Privacy Policy Manage cookie preferences