Emirates Airlines announced several updates to its health and safety procedures, designed to better ensure the welfare of its employees and customers.
Among the changes, all cabin crew, boarding agents and ground staff who have direct contact with passengers will now wear personal protective equipment (PPE). That includes a protective disposable gown over their uniforms, a safety visor, masks and gloves.
The airline is also helping facilitate social distancing guidelines and making gloves and protective masks mandatory for all employees and customers at Dubai International airport.
There will also be thermal scanners to monitor the temperatures of all passengers and employees stepping into the airport. The airport team has installed protective barriers at each check-in desk to provide additional safety to passengers and employees.
Additionally, Emirates has modified its on-board services by separating travelers with a vacant seat between them, offering food and beverage items in the form of bento-styled boxes to reduce contact between the crew and customers, and temporarily withholding magazines and other print reading material to reduce risk of spreading the virus by touch.
Cabin baggage is currently not accepted on flights, and carry-on items permitted in the cabin are limited to laptops, handbags, briefcases or baby items. All other items have to be checked in, and Emirates will add the cabin baggage allowance to customers’ check-in baggage allowance.
Customers are also required to wear their masks and gloves throughout the duration of their journey from check-in until they disembark. All Emirates aircrafts will go through enhanced cleaning and disinfection processes in Dubai after each journey.