Royal Caribbean Will Pay Travel Agent Commissions on Future Cruise Credits
by Daniel McCarthy
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Starting Apr. 1, Royal Caribbean International will start paying travel agent commissions on future cruise credits.
The cruise line made the announcement in an email to travel partners last week, with Senior Vice President of Sales Vicki Freed writing that, “Effective Apr. 1, 2018 and beyond, should your clients redeem a Future Cruise Certificate, you will receive the full value of that booking’s commission.”
Royal said that it originally began protecting commissions on those credits because of the turmoil brought on by hurricane season last fall. Royal, and other lines, tend to distribute future cruise credits if something goes wrong on a sailing, like delays or cancellations due to weather.
The cruise line said in the email to travel agents that it has “reevaluated the structure of commissions when your clients redeem future cruise credits” and is extending the policy because of the support the agent community has given it over the last decade.
“For the last ten years, you have supported Royal Caribbean and voted us Best Sales and Service in the cruise industry. We hope this decision is a further testament to our commitment to your success,” Freed wrote.
