Search Travel Market Report

ALGV
mainlogo
  • News
  • Tours & Packages
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Niche & Luxury
  • Well-Being Travel
  • Training
  • Who We Are
    • Anne Marie Moebes
    • Barbara Peterson
    • Brian Israel
    • Daine Taylor
    • Dan McCarthy
    • Denise Caiazzo
    • Jessica Montevago
    • Marilee Crocker
    • Mary Gostelow
    • Paul M. Ruden
    • Steve Gillick
Sponsored By NCL
Sponsored By NCL
CCL New TOP

Royal Caribbean's Richard Fain: Now is 'Not a Time to Panic'

by Jessica Montevago / March 03, 2020
Royal Caribbean's Richard Fain: Now is 'Not a Time to Panic'

Photo: Royal Caribbean 


In a video message to its travel advisor partners today, Royal Caribbean's Richard Fain said that despite the media coverage making it "really easy to think that the world is coming to an end...it's not."

Fain wanted Royal's advisors, whether booking Royal Caribbean, Celebrity, Silversea, or Azamara, to know that this is not a time for panic, neither on a personal front or on a business front, despite concerns over the spread of coronavirus (COVID-19). 

"This is a tough time, a really tough time, and all of us know it because we are all going through it together...As with most storms, it gets worse before it gets better, but its hard to remember that this too shall pass." 

Royal, Fain said, is hurting because of the impact that coronavirus has had, including canceling sailings, losing revenue, and working long hours, but the concerns will pass, just like other pandemics and other major events that disrupted travel. 

"In each case, it felt to me at least that the rough seas were never going to end, but in each case they did," he said. 

He also wanted advisors to know that "none of us is going to go through this alone." 

"The bad news is that we're in a tough patch, the good news is that we're in it together and together we'll get to the better part sooner than you think." 

Ship orders are also on schedule for Royal and Celebrity Apex is still scheduled to debut later this month. 

  2
  0
Related Articles
CLIA: Amid 2020 Suspension, Members will Prepare for Future of Cruising
Here’s How the Holidays Will Look at Walt Disney World
ASTA to CDC: Make Restoring Travel Confidence a ‘Top Priority’
Shanghai Disney’s Reopening Could be a Glimpse of What’s to Come
JetBlue to Temporarily Suspend Service to 16 Major U.S. Airports
Abu Dhabi Launches “Specialist Program” for Travel Advisors
12 Reasons Travel Advisors Are Optimistic About the Future
U.S. Travel Industry Partners Outline ‘The New Normal’ Guidelines
How One Advisor Acted Fast in a Race Against Time to Get Her Clients Home
How One Travel Agency Dealt with COVID-19 Travel Restrictions

MOST VIEWED

Brought To You By
  1. U.S. Will Require Negative COVID-19 Tests for All International Visitors
  2. Thailand Introduces New Tourist Tax for International Travelers
  3. Op-ed: Five Travel Predictions for 2021
  4. Marriott to Open Seven EDITION HOTELS in 2021
  5. Kauai Reopens to Tourists with New Travel Rules in Place
  6. Caribbean Destinations, Hotels Work to Meet to New CDC Requirements

MOST EMAILED

Brought To You By
  1. U.S. Will Require Negative COVID-19 Tests for All International Visitors
  2. Caribbean Destinations, Hotels Work to Meet to New CDC Requirements
  3. Kauai Reopens to Tourists with New Travel Rules in Place
  4. ASTA: CDC Testing Requirement ‘Threatens to Create a Logistical Crisis’
  5. What Advisors Need to Know About the Latest COVID-19 Relief Package
  6. American Airlines Launches Health Passport to Help Passengers with COVID Test Requirements
Tip of the Day

I think being in contact with [my clients] gave them more confidence in me and the suggestions I offer.

Linda Kinsey, Custom Travel & Cruise

 Share...
Daily Top List
Brought To You By

5 Things Every Travel Agency Should Do To Boost Business

1. Specialize
2. Give a personal touch
3. Find your niche and sell an experience
4. Maintain a high standard of quality
5. Become a salesman…but inspire trust

Source: Azavista.com

 Share...
Previous Daily Top List
Top Stories
CLIA Names MSC’s Pierfrancesco Vago as Global Chairman
CLIA Names MSC’s Pierfrancesco Vago as Global Chairman

Vago succeeds Royal Caribbean’s Adam Goldstein in the role.

Read...
British Cruise Line Saga Cruises Becomes First to Make COVID-19 Vaccination a Requirement for Sailing
British Cruise Line Saga Cruises Becomes First to Make COVID-19 Vaccination a Requirement for Sailing

'We have taken the decision to introduce the requirement that all guest must be fully vaccinated against COVID-19 at least 14 days before sailing with us.'

Read...
Carnival Cruise Line Again Delays Restart, Pushes Mardi Gras Debut to May 29
Carnival Cruise Line Again Delays Restart, Pushes Mardi Gras Debut to May 29

All booked guests and their travel advisors are being notified directly by Carnival with refund and cruise credit options included.

 

Read...
Quark Expeditions Bullish on Possible May Restart with Universal COVID-19 Testing
Quark Expeditions Bullish on Possible May Restart with Universal COVID-19 Testing

A May restart would include the debut of its newest ship Ultramarine.

Read...
Norwegian Cruise Line Holdings Extends Cruise Cancellations through April
Norwegian Cruise Line Holdings Extends Cruise Cancellations through April

Norwegian now joins Royal Caribbean Group in suspending cruises until May 1. 

Read...
Royal Caribbean Group Sells Azamara in $200 Million Deal
Royal Caribbean Group Sells Azamara in $200 Million Deal

The deal includes the entire Azamara three-ship fleet along with all of its associated intellectual property.

Read...
News Briefs
  • Princess Cruises Cancels Early 2021 World Cruise
  • Seabourn Cancels Sailings into November
  • Quark Expeditions Eases Rebooking Policy
  • Hurtigruten Suspends Sailings until May
  • Hurtigruten Introduces 'Risk-Free' Bookings
  • Italy's Costa Cruises Pauses Operations
TMR Outlooks
Expedition 2020
Wellness Outlook
Distribution Outlook
View All
Advertiser's Voice
https://img.youtube.com/vi/-C65Uqm5evk/0.jpg
Video: Why Consumers Should Use a Travel Agent in 2021
About Travel Market Report Mission Editorial Staff Advisory Board Advertise
TMR Resources Webinars Calendar of Events
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
243 South Street, OysterBay, NY, 11771
News|Leisure Travel|Land Vacations|Cruise|Canada Retail Strategies|Well-Being|Luxury|Training
© 2005 - 2021 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | 243 South Street, Oyster Bay, NY, 11771 USA | Telephone (516) 730-3097| Terms and Conditions
Cookie Policy Privacy Policy