Travelport Smartpoint conversion “a piece of cake”

It wasn’t too long ago that Martin Travel faced the challenge of both a complex system conversion and a three-location operating system migration. However, thanks to Travelport Smartpoint, things were up and running in no time.

“We were afraid that the conversion, added to the other changes we took on at the same time, might rock our world,” said Kelly Fitzgerald, Key Account Manager at Martin Travel. “Instead, thanks to Travelport Smartpoint, the process was a piece of cake.”

The Travelport Smartpoint Solution

Travelport Smartpoint evolves the Travelport Apollo, Travelport Galileo and Travelport Worldspan desktops with a dynamic and interactive user interface that improves travel agents’ productivity and customer service. Travelport Smartpoint allows agents to use point-and-click functionality to search low fares, book flights, hotels and car rentals, manage queues and travel bookings, and more. It also supports commands from any global distribution system (GDS) in a cryptic environment, enabling an experienced agent to hit the ground running no matter what GDS language they are used to. Travelport Smartpoint builds on how agents work today, equips them for tomorrow, and allows them to be operational in just minutes.

Newly-added functionality in Travelport Smartpoint:

• View and book Delta Comfort+™ Seats and United Airlines Economy Plus® seats for your customers, along with additional ancillary content from up to 100 other global and regional carriers
• With the integration of hotel ratings and reviews from TripAdvisor, you can now deliver an improved customer experience by offering valuable advice to your travelers
• New customer-driven enhancements, such as a quick and easy way to review PNR history and a new auto-received function allow the agent to end a PNR with fewer keystrokes

Are you ready to make the switch?

The latest version of Travelport Smartpoint will transform the way your agency works. With more content and more features, it’s better than anything you’ve ever seen before – to increase the information available to your agents, meet your customers’ needs, sell more and ultimately earn more.

If your travel agency is looking for a simpler, more intuitive way to book and manage travel, visit www.travelportsmartpoint.com and make the switch.