Allianz Has a New Doctor Visit Scheduling Service for Travelers
by Briana Bonfiglio
Photo: Allianz Partners USA
Allianz Partners USA has launched a new digital service that helps customers schedule doctors’ appointments while traveling internationally.
The leading provider of travel insurance and assistance’s new feature is available to eligible customers in more than 85 countries via the Allyz mobile app. It allows travelers to access both in-person and virtual medical care, with multilingual doctors, with more ease.
“We’re pleased to roll out yet another important enhancement to our assistance services that help make traveling more enjoyable for our valued customers,” said Begench Atayev, head of product management and innovation at Allianz Partners USA. “In combination with our newly released Allyz mobile app, our new doctor visit scheduling tool provides our customers with additional peace of mind to confidently explore the world.”
The new booking system is for unforeseen illnesses or injuries that require urgent medical attention, such as a migraine or stomach bug, but are not life-threatening. Customers who use the service will have no up-front or out-of-pocket costs for the medical consultations for up to three doctor visits per person, per trip.
Allianz has so far reported positive feedback from travelers about the new service. One customer said: “Overall, my issue was somewhat minor. I had a severe sinus infection while traveling to Spain from the U.S. and through your […] program I was able to get an appointment with a [doctor] virtually and receive a prescription for antibiotics within a few hours. Very satisfied with the experience.”
Customers will be notified about the new digital booking service via email prior to departing for their trip. They can also book medical visits during their trips by contacting the Allianz Partners USA Travel Assistance team.

