Classic Vacations Unveils Digital Enhancements Based on Travel Advisor Feedback
by Sarah Milner
Classic Vacations has unveiled three new views for statements and itineraries, created to streamline travel advisors’ workflow.
Created based on travel advisor feedback, each format was designed with a specific need in mind—making it easier to present and explain trip details across different purposes. The three views give travel advisors more flexibility for communicating information at different stages of the booking cycle.
The new formats include:
Full view: A comprehensive, detailed document that outlines all terms, conditions, and policies as well as itinerary information, costs, travel advisories, support contacts, advisor details, and other pertinent information. Presented in a card-based layout, this view is perfect for evolving itineraries and proposals because it highlights each booking component in a thorough yet easy-to-comprehend format.
Invoice view: Described as a concise, polished summary, this view was created for interim and final payment requests. The format lists each component as a line item with pricing information, without the additional legal information found in the full view.
Travel view: Perfect for clients about to take their journey, the travel view presents card-based components in a clear format that cleanly presents essential information, such as flight times, tour locations, and hotel check-ins. This view is also mobile-friendly.
The new views offer modern, image-forward presentations. All views can be emailed or downloaded as a PDF file.
The new travel advisor enhancement is part of Classic Vacations’ ongoing digital evolution following TBO acquiring the luxury tour operator earlier this year.
In an exclusive interview with Travel Market Report, Classic Vacations CEO Melissa Krueger said the company is undergoing a massive digital transformation: “We’re adding business, but we’re also adding efficiencies… Luxury is the human buisness, but we at Classic have layered in automation and convenience, and we will continue to do so without sacrificing the [relationship building] that comes into play,” she explained.
