Search Travel Market Report

mainlogo
www.travelmarketreport.com
U.S.A.
English
Canada
English
Canada Quebec
Français
  • News
  • Packaged Travel
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Air
  • Training & Resources
  • Luxury Travel Report

How One Advisor Is Helping Get Ukrainian Refugees from the Border to Other Countries

by Dori Saltzman  April 05, 2022
How One Advisor Is Helping Get Ukrainian Refugees from the Border to Other Countries

Hughes (front center) in Krakow this week. Photo: Angela Hughes.

Humanitarian travel isn’t new for Angela Hughes, owner of travel agency Trips & Ships Luxury Travel and friend to Travel Market Report.

She and her husband have been leading humanitarian travel groups around the world under their nonprofit organization Color My World every summer for some 20 years, up until COVID-19 shut travel down. But this trip, one she decided and acted on in a matter of 72 hours while traveling in Italy, is something entirely different.

Hughes, who also regularly leads other travel advisors on trips to destinations around the world, left her group in Switzerland to station herself in Poland, where’s she currently using her global contacts and travel skills to rescue women and children from the Ukraine border and move them to Germany.

She’s doing whatever is required, including transporting the refugees, getting them to hotels, making sure they receive the COVID tests they need, getting luggage for them and their families, and more. It’s something she told Travel Market Report feels almost fated to have happened.

“I feel like I was made for today,” she said, breaking into tears before she could continue on. “The volunteers here, they don’t know how to move people from A to B. They can get them to Krakow but they’re not versed in how to move people across Europe and get them on planes, trains, and automobiles.”

As a travel advisor, she’s uniquely positioned to have that exact skillset, she said.

The “today’ she’s referring to comes after several days of driving to the border – without security – in vans, picking up women and their children and bringing them back to Krakow to stay in a hotel for a day or two before trying to get them to cities around Germany. 

“Today, I’m spending the whole day getting the families we brought back… to their final destination,” she said. “Our initial thought was to put them on a train but it can be a 19-hour train ride with the connections,” she said, adding the communication gap – they only speak Russian – and the fact they’ve only had China-authorized COVID-19 vaccines make it extra hard to get them into Germany.

Compounding the difficulties is the fear the women and their children are feeling.

“You have traumatized women and children. They’ve been in a war. They’re scared to death,” she told TMR. “Any time you have refugees and people in movement, they are vulnerable.”

“The ones we brought back yesterday, she was cradling her 15-year-old son. They were sobbing. She didn’t want to get in the car. She would only come with us after we brought back another family and could show pictures of the hotel. It’s really vital to have a woman here; they feel safer.”

Fundraising Campaign
In conjunction with her efforts on the ground, Hughes is running a fundraising campaign to help with the mission.

The money raised goes directly to things like luggage for the families who often have none, gas for the vans to make multiple trips back and forth to the border every day, and needed medications. The money also goes to fund the families’ travels from Krakow to other European countries, including hotels rooms throughout the journey.

In less than a week, they’ve raised more than $20,000, exceeding her original goal. Hughes is asking travel advisors to reach out to any contacts they have in the region to see if they can help arrange hotel rooms, train rides, plane tickets, or more.

Monetary donations can be made at www.luxurytraveluniversity.com/colormyworld. Donations to Color My World, a 501c3 nonprofit are generally tax-deductible.

As travel advisors, Hughes said, helping people this way is really just an extension of what the industry does on a daily basis.

“At the end of the day, this is our end game, to be using our skills in travel and our knowledge to help change people’s lives… It’s not about building a bigger business, a more successful business, a higher-end business, it’s about helping people.”

  
  
Related Articles
Aurora Expeditions Names Stephanie Roles as Sales Director, Canada
Travelmation Founder Adam Duckworth on Building a Travel Agency Brand
The Travel Advisor Who Found Her Niche on TikTok
From Corporate Jobs to Condé Nast Travel Specialists
Former GOGO Vacations President John van den Heuvel Returns to Corporate Traveler USA
How One Travel Advisor Turned a Sober Lifestyle into a Business
Palladium Hotel Group Names Zoe Lara as Sr. VP of Sales & Marketing
How One Agency Harnessed the Power of Influencers
Should Tourists Still Visit Maui? Hawaiian Travel Specialists Weigh In
Pickleball Travel Opens Opportunities for One Agency

MOST VIEWED

  1. La Liste Reveals Top 10 Hotels in the World for 2025
  2. Travel Leaders Network President John Lovell to Depart for Cruise Role
  3. Delta Air Lines Clarifies Schedule Change Policy for Travel Agencies
  4. Hilton Rewards Reservations Canceled Amid Transition of Playa Hotels to Hyatt
  5. Certares Takes Full Ownership of Avoya Travel, Andersons Depart
  6. American Airlines Launches First Touchless ID Lanes


  1. Former Virgin Voyages Head of Sales John Diorio Lands New Role at Celestyal
  2. Delta Is Now Requiring Agencies to Acknowledge and Accept Schedule Changes in PNR
  3. 8 Things to Know About Azamara Cruises
  4. Overtourism Backlash Heats Up in Europe as Summer Season Kicks Off
  5. Nothing But Clear Skies for the Cruise Industry
  6. Xanterra Travel Collection Names New CIO & Corporate Director of Sales
TMR Subscription

Subscribe today to receive daily in-depth luxury coverage, analysis of luxury news, luxury trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Top Stories
Headquarter Happenings: Gifted Travel Network Hosts 3rd Annual Symposium on Avalon Poetry II
Headquarter Happenings: Gifted Travel Network Hosts 3rd Annual Symposium on Avalon Poetry II

GTN is keeping its momentum going in the luxury space by offering coaching and partnership opportunities to its advisors.

The Top 11 Hottest Adventure Tours of 2025 (So Far)
The Top 11 Hottest Adventure Tours of 2025 (So Far)

Top tour operators talk their best-selling products for 2025.

4 Qualifying Questions Travel Advisors Should Ask Clients with Autism
4 Qualifying Questions Travel Advisors Should Ask Clients with Autism

Advice for selling accessible travel to neurodivergent customers, from the experts.

Gifted Travel Network on Trevello Deal: ‘Philosophy Was So Aligned’
Gifted Travel Network on Trevello Deal: ‘Philosophy Was So Aligned’

Though GTN was not looking for a buyer, Trevello’s new compensation model and common ideals helped seal the deal.

Travel Guard Releases Enhanced Self-Service Tool for Travel Advisors
Travel Guard Releases Enhanced Self-Service Tool for Travel Advisors

The enhanced version features a more intuitive, self-service experience.

InteleTravel Acquires Tickitto, Adding Ticketed Events & Experiences to Brand Portfolio
InteleTravel Acquires Tickitto, Adding Ticketed Events & Experiences to Brand Portfolio

The acquisition gives advisors booking access to tickets for concerts, NFL games, F1 races, and more.

TMR OUTLOOKS & WHITE PAPERS
View All
industry spotlight
https://img.youtube.com/vi/F3tnroIkhTQ/0.jpg
Mitsui Ocean Cruises, Beautiful Encounters with Japan
Advertiser's Voice
The Collette Premium Experience
About Travel Market Report Mission Meet the Team Advisory Board Advertise Syndication Guidelines
TMR Resources Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
© 2005 - 2025 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | Terms and Conditions
Cookie Policy Privacy Policy Manage cookie preferences