Allianz Introduces Upgraded Smartphone App; Info And Assistance At A Tap

Travel safety at your fingertips. Photo: outdoorhub.com 

Travel insurance and travel assistance provider Allianz Global Assistance has launched Version 2.0 of its TravelSmart phone app for travelers, adding real-time flight information, important medical resources, international emergency numbers, access to travel insurance information and one-touch dialing to reach travel assistance and customer service.

Customers can now access Allianz Travel Insurance policies, including the ability to store policies and review coverage and benefits. Once a policy is stored, it can be reviewed without internet access.   Travelers can also use the app to manage their policy, including the ability to change the dates of their policy to correspond with a new itinerary.

Real Time Flight Status Tracking allows app users to track their flight either by entering their flight number or by using the search function.   The app provides on-time status and gate information.

They also will have access to a database that allows travelers to find the closest Allianz-reviewed healthcare provider and view the phone number, address, and website.  The database includes 2,000 hospitals in 129 countries.  The healthcare facilities in the database have been reviewed for travelers by Allianz Global Assistance.

A country information database includes three-digit emergency phone numbers for 200 foreign destinations.

A Medication Dictionary allows users to store a photo of their prescription label and find international names for common drugs.  These features make refilling prescriptions faster and easier while traveling.

A First Aid Terms Translation feature provides translations for common illnesses, injuries and first aid needs.  Describing an urgent situation accurately is an important factor in receiving an immediate and appropriate response.

The TravelSmart Hotline button on the home screen allows travelers to reach Allianz Global Assistance medical assistance or customer service from anywhere in the world.

The TravelSmart app is free to download from the company’s website, at Apple App Store.