The Travel Institute has launched an online version of its introductory course, TRIPKIT.
Bringing the equivalent of one year of college into a 19-lesson, self-paced timeline, the course utilizes a new, online study syllabus to guide Canadian and U.S.-based students. According to TTI, this has the benefits of removing barriers related to delivery speed and shipping costs and enhancing student learning and retention with interactive exercises, enhanced navigation, progress quizzes, and more.
“Truly a game-changer in new agent training, this update represents an anytime, anywhere turnkey solution that gives new and inexperienced agents the capabilities and confidence they need to hit the ground running,” remarked Diane Petras, CTIE, president at The Travel Institute.
“Whether you are just now joining this industry, a manager looking for new talent training, or a supplier looking to train call center staff, the first step is always foundational education so that the students can better assimilate their future product, destination, and procedural training,” Petras added, emphasizing the non-profit’s focus on high-quality, industry-neutral education for industry newcomers at a low-cost entry point.
With an emphasis on real-world experiences, TRIPKIT is self-paced and creates a career path for potential travel advisors by providing a comprehensive overview of booking air, ground, accommodations, cruises, tours, and packages.
The TRIPKIT curriculum is designed to provide a solid foundation on critical areas that all travel professionals, also including technology, marketing, economics, geography, weather, culture events, and a host of other factors along with customer service, sales, marketing, and business skills. Additional insights are available for those launching a home-based business.
“Frontline agents are the face of our industry, and this course provides an accessible, seamless learning experience that coaches new agents with the knowledge and know-how they need to best serve travelers and contribute to the collective success of our industry,” said Guida Botelho, CTIE, director of training for The Travel Institute.
This course concludes with the Travel Agent Proficiency, or TAP, exam, the industry’s recognized standard.