Search Travel Market Report

mainlogo
www.travelmarketreport.com
  • News
  • Tours & Packages
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Niche & Luxury
  • Air
  • Training & Events
  • Who We Are
    • Brian Israel
    • Dan McCarthy
    • Denise Caiazzo
    • Dori Saltzman
    • Kelly Fontenelle

Crystal Cruises Adds Trade-Focused Sales Positions

by Dori Saltzman / September 27, 2022
crystal cruises ship

Crystal Cruises is expanding its trade-focused sales team with the appointment of three industry veterans to key trade sales leadership roles. All three appointees previously worked for Crystal.

Re-joining the cruise line, now part of the A&K Travel Group, is Monique Ross, who will manage relationships with consortia partners and national account headquarter offices as director of strategic & national accounts. She spent six years with the former Crystal Cruises before joining Seabourn.

Paul Girouard re-joins Crystal as regional sales director, east region. He will be responsible for driving sales through travel advisor partners in the Eastern part of the U.S. He previously spent 27 years with the former Crystal Cruises before joining Atlas Ocean Voyages.

Another former Crystal Cruises veteran, Melissa Nightingale returns as regional sales director for the west region. She will be responsible or working with travel advisors in the western half of the U.S., as well as Canada.

“Our goal is to build a sales team made up of trusted professionals who understand Crystal’s brand ethos,” said Crystal Cruises president Jack Anderson. “These initial hires will lead our trade sales efforts in the coming months, as we announce the return to service of Crystal Serenity and Crystal Symphony, as well as itineraries for 2023 and 2024.”

“It gives me great pleasure to welcome Monique, Paul and Melissa back to the Crystal Cruises brand,” said Brandon Townsley, vice president of sales & trade partnerships for Crystal. “Given their connections and contributions to the brand over the years, their roles and experience, insight and tenured relationships with the travel advisor community will be vital to the company’s success as we begin a new chapter of providing unrivaled six-star luxury experiences at sea.”

Also joining Crystal will be Jeff Herzfeld as director of reservations, sales support & guest relations. He will be responsible for the call center at Crystal Cruises’ headquarters in South Florida, as well as for managing the groups department. He has previously worked at Virgin Voyages and MSC Cruises.

In the coming weeks, Crystal Cruises, which just last week joined Cruise Lines International Association, will be launching a campaign to re-engage travel sellers with the brand.

  11
  1
Related Articles
Crystal Cruises Will Offer Allianz Global Assistance Trip Protection
Crystal Will Honor Guest Payments Lost When Crystal Cruises Went Bust
Crystal Cruises Appoints VP of Sales
The New Crystal Cruises Launches ‘Open Bookings’ for Its Return
Former Crystal Cruise President to Lead “New” Crystal
Travel Advisors Excited, Wary About Crystal Cruises Return
A&K Purchases Crystal Ships, Revives Crystal Cruises Brand
Crystal Esprit Reemerges as National Geographic Islander II
Scenic Is Offering a Discount to Former Crystal Cruise Guests
Crystal Suspending All Operations After Parent Company Files for Liquidation

MOST VIEWED

  1. U.S. State Department Updates Jamaica Travel Warning to Level 3
  2. First Hand Look at the Soon-to-Open Sam Lord's Castle Barbados, A Wyndham Grand Resort
  3. TSA Will Now Allow Teens to Access PreCheck with Parents or Guardians
  4. Tips for Delivering Bad News to Your Clients
  5. 25 Qualifying Questions to Help You Nail Your Clients' Vacation Plans
  6. Report: Margaritaville Times Square Faces Foreclosure

MOST EMAILED

  1. 5 Reasons You Need to Use a Travel Advisor Now More Than Ever
  2. First Hand Look at the Soon-to-Open Sam Lord's Castle Barbados, A Wyndham Grand Resort
  3. U.S. State Department Updates Jamaica Travel Warning to Level 3
  4. U.S. to End COVID-19 Vaccination Requirement for International Travelers
  5. 25 Qualifying Questions to Help You Nail Your Clients' Vacation Plans
  6. TSA Will Now Allow Teens to Access PreCheck with Parents or Guardians
TMR Subscription

Subscribe today to receive daily in-depth coverage, analysis of industry news, trends and issues that affect how you do business. Subscribe now for free.

Subscribe to TMR

Top Stories
Variety Cruises Announces Up to 75% Discounted FAM Rates for Advisors
Variety Cruises Announces Up to 75% Discounted FAM Rates for Advisors

Small-ship cruise line and Greek specialist Variety Cruises is offering active travel advisors heavy discounts. 

Read...
Carnival Cruise Line Unveils "Your Winning Plan" Roadshow and Competition
Carnival Cruise Line Unveils "Your Winning Plan" Roadshow and Competition

Carnival is giving advisors the opportunity to learn from SBA business experts, while at the same time competing for $20K worth of prizes. 

Read...
Silversea Cruises Unveils 140-Day World Cruise for 2026
Silversea Cruises Unveils 140-Day World Cruise for 2026

The 140-day journey will call at the highest number of destinations in the line's history.

Read...
Here Are the New Cruise Ships Debuting in 2024
Here Are the New Cruise Ships Debuting in 2024

All the new ocean cruise ships coming out in 2024. 

Read...
Atlas Ocean Voyages Adds Third Ship, Launches New Loyalty Program
Atlas Ocean Voyages Adds Third Ship, Launches New Loyalty Program

The expansion to a three-ship fleet is a year ahead of schedule. 

Read...
Lindblad Is Latest Cruise Line to Add Starlink Wi-Fi
Lindblad Is Latest Cruise Line to Add Starlink Wi-Fi

Seven ships in the Lindblad fleet already have the super-fast Internet service. 

Read...
TMR OUTLOOKS & WHITE PAPERS
Cruise Trend Outlook 2023
river cruise 2022
group outlook 2022
View All
Advertiser's Voice
https://img.youtube.com/vi/TIZwKLcPwbg/0.jpg
We Appreciate our Travel Advisors
About Travel Market Report Mission Staff Advisory Board Advertise
TMR Resources Webinars Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
News |Tours & Packages |Cruise |Hotels & Resorts |Destinations |Retail Strategies |Niche & Luxury |Air |Training & Events |Who We Are
© 2005 - 2023 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | 243 South Street, Oyster Bay, NY, 11771 USA | Telephone (516) 730-3097| Terms and Conditions
Cookie Policy Privacy Policy