Air Canada Wins 9 Skytrax Awards, Including Best Airline in North America

Air Canada was named the Best Airline in North America at the 2025 Skytrax World Airline Awards. That’s not all – Canada’s flag carrier also took home eight other awards.

Presented at the Paris Air Show, the Skytrax awards — which are based on customer satisfaction surveys of approximately 22 million global travellers — also recognized the Toronto Air Canada Signature Suite as the World’s Best Business Class Lounge Dining for the second straight year, as well as its flight attendants as Best Cabin Crew in Canada and North America.

AC also took home honours for the Best Low-Cost Airline for its Rouge subsidiary, Most Family Friendly Airline in North America, Best Premium Economy Class Onboard Catering in North America, Best Business Class Onboard Catering in North America, and Best Business Class Lounge in North America.

“We are tremendously proud that Air Canada has been named the Best Airline in North America at the 2025 Skytrax World Airline Awards. I thank our customers, the people who know our products and services best, for voting for us and for their loyalty in choosing to fly with Air Canada,” said president and CEO Michael Rousseau. 

“I congratulate our 40,000 global employees, who are the true winners of this award, and I thank them for their professionalism in taking care of our customers and transporting them safely with glowing-hearted hospitality. I am pleased but not surprised to see their work elevating the customer experience recognized on a global stage,” Rousseau added.

In a press release, Air Canada says the awards celebrate its success in enhancing the travel experience through recent product and service upgrades including the introduction of fast, free Wi-Fi, a revised app with more functionalities, complimentary in-flight snacks and beverages, increased content on its award-winning in-flight entertainment system, new and refurbished lounges, streamlined airport processes, an award-winning loyalty program, and intermodal travel options all on one ticket.

“In North America, we are Canada’s flag carrier competing successfully against the world’s largest and best airlines, which makes this award very significant,” said Rousseau. 

“But while today we are celebrating, we are not letting up. Our commitment is to rise even higher – through new products, services, and delivering with care and class, positive customer experiences as we share the best of Canada with the entire world – to keep earning our customers’ loyalty far into the future.”