Search Travel Market Report

mainlogo
www.travelmarketreport.com
U.S.A.
English
Canada
English
Canada Quebec
Français
  • News
  • Packaged Travel
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Air
  • Training & Resources

UPDATE: Flight Attendant Injured in Delta Toronto Crash Sues Airline for $75M

by Marsha Mowers  July 31, 2025
UPDATE: Flight Attendant Injured in Delta Toronto Crash Sues Airline for $75M

PHOTO: X User/AviationA2Z.com

A new lawsuit has been filed against Delta Air Lines after its crash at Toronto Pearson International Airport earlier this year – this one from one of their own flight attendants.

According to CTV News, Delta Air Lines Flight Attendant Vanessa Miles was “deadheading” – an industry term for flight crew who are passengers en route to a work assignment – and is seeking US $75 million in damages. She says her injuries include a fractured left shoulder, a traumatic brain injury, post-concussion syndrome, knee injuries, back injuries, anxiety, depression, and post-traumatic stress disorder. It is not clear if Miles has returned to work.

““This accident was caused, at least in part, by (the defendants) knowingly assigning an inexperienced and inadequately trained pilot to operate the flight, demonstrating a reckless disregard for passenger safety in pursuit of operational efficiency,” the lawsuit alleges.

All 80 passengers and crew – including at least 16 Canadians – onboard the flight survived when the regional jet overturned upside down on a slippery runway on landing February 17. The crash sent 21 people to hospital.

16 other passengers in the crash have filed lawsuits citing negligence and alleging that the airline bears responsibility under the Montreal Convention, a treaty that holds carriers liable for injuries suffered during international flights. Delta Air Lines has previously offered passengers a “no strings attached” lump payout of $30,000 each.

Miles’ lawsuit claims the plane experienced a “violent and catastrophic drop” during landing and “struck the ground with excessive force” before coming to rest upside down. Miles was temporarily rendered unconscious while hanging upside down from her seatbelt surrounded by smoke and covered in jet fuel. She then had to jump more than six feet to the ground to escape after the emergency slides didn’t launch. The suit also states that the plane exploded about two minutes after she got off the plane.

The Transportation Safety Board of Canada (TSBC) continues its investigation which in March, found several issues so that need to be investigated further such as an alert sent by the plane’s system “indicating a high rate of descent” less than three seconds before landing, with a pitch altitude of one degree – it should be between three and eight. The TSBC is also looking at issues that include pilot training and the functionality of landing gear and why the cockpit door was stuck shut, trapping the pilots.

They’ve announced the investigation could take until the end of 2026.

  
  
Related Articles
Delta Air Lines Is Dropping Its ‘Basic Economy’ Label
Is Flying Still Safe? Facts vs Fears with Expert Stuart MacDonald
Delta Air Lines Flight 4819 Crash: Eyewitness Video and Updates
Delta Air Lines to Launch New Main Cabin Fare in 2025
Delta Is Launching Free Wi-Fi on International Flights
Could Delta Air Lines Add a ‘Basic Business’ Fare?
Delta to Debut Premium Select on Flights Between JFK and LAX
All Delta Flights Now Equipped With WiFi
Here Are the Best U.S. Airlines, According to Customer Satisfaction Ratings

MOST VIEWED

  1. Air Canada Cuts Hundreds of Management Positions 
  2. Founder of Flair Airlines Investor Charged in US$500 Million Fraud
  3. Portugal’s First Post-Pandemic Roadshow Celebrates Soaring Canadian Visitor Numbers
  4. Jamaica Braces as Hurricane Melissa Roars to Category 5
  5. Air Canada’s Toronto Hub Continues Expansion with Return of Shanghai, Budapest in 2026
  6. ACTA’s Accessibility Advisor Directory: A Step Forward But a Long Way to Go


Top Stories
Air Canada’s Mark Galardo on Growth, Innovation & the Future of Canadian Aviation — A Conversation with John Kirk
Air Canada’s Mark Galardo on Growth, Innovation & the Future of Canadian Aviation — A Conversation with John Kirk

I had the opportunity to speak with Mark Galardo, Executive Vice President, Chief Commercial Officer, and President of Cargo at Air Canada, during a visit to the company’s headquarters in Montreal. We discussed the next evolution of Air Canada — including the arrival of the new A321 XLR jets with an impressive 8,700 km range, expansion plans out of Toronto’s Billy Bishop Airport, and the carrier’s mid- to long-term revenue targets

Porter Airlines Celebrates the Sun with First Flight to Cancun
Porter Airlines Celebrates the Sun with First Flight to Cancun

The service is part of a significant expansion into southern markets that also includes the Caribbean and Central America and Costa Rica.

Mobile Reliance & Digital ID Are the Future of Travel: IATA Passenger Survey
Mobile Reliance & Digital ID Are the Future of Travel: IATA Passenger Survey

The survey found that more travellers are managing every stage of their journey using smartphones and that the use of digital identity is expanding to speed airport processing.

Travel Market Report Canada on Location: Air Canada Vacations’ 50th Celebration Kicks Off in Cancun
Travel Market Report Canada on Location: Air Canada Vacations’ 50th Celebration Kicks Off in Cancun

Travel Market Report Canada is on scene for ACV’s 50th Anniversary bash in Cancun.

Air Canada Says Q3 Met Expectations Considering August Strike
Air Canada Says Q3 Met Expectations Considering August Strike

The company described the results as “solid,” despite the impact of the August strike by flight attendants.

Air Transat Pilots Prepare for Strike Authorization Amid Stalled Negotiations
Air Transat Pilots Prepare for Strike Authorization Amid Stalled Negotiations

According to the union, progress at the bargaining table has been “frustratingly slow,” with the company spending limited time in discussions and taking months to deliver counterproposals.

TMR Subscription

Don’t miss out! Sign up for our free daily newsletter and get the latest Canadian travel industry news and event coverage delivered straight to your inbox. No spam — just what matters.

Subscribe to TMR

TMR OUTLOOKS & WHITE PAPERS
View All
Advertiser's Voice
Explora Journeys Unveils New Asia Sailings
About Travel Market Report Mission Meet the Team Advisory Board Advertise Syndication Guidelines
TMR Resources Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
Editor@travelmarketreport.ca
Give Us a Call
647 255 8990
Drop Us a Note
Travel Market Report Canada Inc.
3080 Yonge St. Suite 6060 Toronto, ON M4N 3N1
© 2005 - 2025 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | Terms and Conditions
Cookie Policy Privacy Policy Manage cookie preferences