Porter Recognized as One of Top 3 Regional Airlines in the World
by Bruce Parkinson
Porter’s Ottawa base.
Porter Airlines has been rated a 2026 Four Star Regional Airline by the Airline Passenger Experience Association (APEX), making it one of the top three regional airlines in the world.
APEX says its awards are the only ones in the industry based entirely on neutral, third-party passenger feedback.
A regional airline is defined by APEX as, “primarily operating flights within a set geography or single continent, with service focused on short- or medium-haul routes.”
“Porter has been elevating economy air service for almost 19 years and we’re extremely proud of our best-in-class onboard product. Combined with the genuine care provided by our team members — which cannot be replicated — we see consistently high passenger ratings,” said Kevin Jackson, president of Porter Airlines.
“As we further expand our network across the continent, more passengers will have the option to experience Porter’s renowned service that is available equally to everyone onboard.”
The APEX Five Star and Four Star Airlines Awards are a result of passenger ratings of almost one million flights across nearly 600 airlines around the world. Since receiving the APEX Four Star Major Airline award last year, Porter has continued to expand its North American network and announced its first routes outside of Canada and the U.S., with service to Mexico, Central America and the Caribbean beginning this fall.
Utilizing its fast-growing fleet of 47 Embraer E195-E2 jets, the airline also launched significant service from Hamilton International Airport, including four destinations across Canada; Orlando and Fort Lauderdale, Florida; Cancun and Puerto Vallarta, Mexico.
“Porter Airlines proudly now ranks in the top three APEX passenger-ranked regional airlines around the world,” said APEX Group CEO Dr. Joe Leader.
“With its recent enhancements with complimentary premium snacks, in-glass beverage service, no middle seats, and high speed WiFi, it is not just delivering an amazing product, Porter is elevating Canadian airline service. We are proud to honor their advancement.”
