La Casa de la Playa Hotel Elevates Luxury in the Riviera Maya

Luxury travellers increasingly seek experiences that go beyond five-star accommodations, and that’s exactly the formula employed by La Casa de la Playa Hotel on Mexico’s Riviera Maya. 

Designed as the Hoteles Xcaret destination’s most exclusive property, the boutique beachfront resort offers Canadian travel advisors an opportunity to introduce discerning clients to a highly personalized escape where luxury, culture, wellness and gastronomy come together seamlessly.

With just 63 oceanfront suites, La Casa de la Playa sets itself apart through an intimate atmosphere that emphasizes privacy, exceptional service and thoughtful design. Every aspect of the guest experience is tailored to individual preferences, making it an ideal choice for travellers celebrating milestone occasions, romantic getaways or those simply seeking an elevated vacation experience.

La Casa de la Playa’s commitment to exceptional luxury has been recognized by some of the travel industry’s most prestigious organizations. In 2025, it was named the #1 Resort in Mexico in the Travel + Leisure World’s Best Awards. The hotel has also earned the AAA Five Diamond Award, the Forbes Travel Guide Five-Star Rating, and membership in The Leading Hotels of the World (LHW)—a testament to its world-class service, exceptional hospitality, and distinctive luxury experience.

A Customized Luxury Vacation

Guided by the Exclusively Your Way philosophy, every experience is thoughtfully tailored to each guest’s preferences. Whether celebrating a special occasion, seeking complete relaxation, or exploring the destination from a new perspective, guests can enjoy curated moments that range from exclusive culinary experiences and private beachfront dinners to wellness rituals, cultural encounters, maritime adventures, and unforgettable experiences throughout the Xcaret destination.

For travel advisors, this level of personalization transforms every itinerary into something truly distinctive, allowing them to create meaningful journeys that reflect each client’s individual travel style.

One Resort, Privileges at Two Others

Guests at La Casa de la Playa enjoy exclusive access to both Hotel Xcaret México and Hotel Xcaret Arte, extending their experience beyond the intimate boutique resort and unlocking an even wider world of dining & entertainment. 

Whether exploring cultural programming, enjoying additional restaurants or experiencing the region’s renowned adventure offerings, travellers have access to the best of the Riviera Maya while returning each evening to the tranquility of their private retreat.

Food is another defining feature of the experience. Guests embark on a culinary journey led by Caret’s acclaimed Culinary Ensemble, where celebrated chefs showcase the rich flavours and traditions of Mexican cuisine through thoughtfully crafted dining experiences. The emphasis on authentic, locally inspired gastronomy adds another layer of immersion for travellers who increasingly view food as an essential part of discovering a destination. With access to the more than 20 restaurants between Hotel Xcaret Mexico and Hotel Xcaret Arte, the choices are endless.

Muluk Spa & Daily Hydrotherapy

At La Casa de la Playa, wellness is elevated to an art form. Guests enjoy daily access to the hydrotherapy circuit at the award-winning Muluk Spa, an exclusive sanctuary where nature, luxury, and holistic well-being come together. Thoughtfully designed to inspire relaxation and renewal, Muluk Spa offers the perfect environment to reconnect with oneself while enjoying an unparalleled sense of tranquility.

La Casa de la Playa Hotel is part of the Transat Signature Luxury Collection, sold as an all-inclusive package. Signature Luxury Collection perks include:

• VIP lounge at airport (package only), where available.
• Upgrade to Option Plus on Air Transat (subject to availability). Valued at $150, visit airtransat.com for more details on Option Plus benefits.
• Private transfer between the airport and hotel. 
• Early check-in and late check-out, subject to availability.
• Unlimited a la carte dining, subject to availability.
• Concierge or butler service.
• Waiter service at the pool and beach (subject to availability).
• Free WiFi (some restrictions may apply).
• Premium brand drinks (unlimited).
• 24-hour room service (subject to availability).
• Beach towels in room upon arrival.
• Bathrobes and slippers in room.
• Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies).

As demand for high-end, experience-driven travel continues to grow, La Casa de la Playa offers Canadian travel advisors a compelling luxury product that extends well beyond traditional all-inclusive expectations. 

By combining boutique exclusivity, personalized service, world-class dining, exceptional wellness and privileged access to the wider Hoteles Xcaret collection, the resort provides advisors with a distinctive option for clients seeking an unforgettable Riviera Maya escape.