Aurora Expeditions Launches Travel Advisors Tools, Rewards, & Client Benefits

Aurora Expeditions has launched Aurora Advisor Advantage, a new suite of benefits, tools, and service enhancements designed to make it simpler and more rewarding for travel advisors to sell the small-ship expedition operator’s voyages.

The initiative was developed in direct response to feedback gathered from the travel advisor community over the past year and brings together improvements across commission payments trade rates, sales resources, and digital tools.

“Aurora Advisor Advantage reflects a simple commitment: to listen to our travel advisor partners and deliver what they need to succeed selling small ship expeditions,” said David Tanguay, head of global sales at Aurora Expeditions. 

Faster Commission Payments, Insider Rates & More

Among the changes that Aurora has made is bringing forward eligible gross commission payments, with advisors now paid 60 days before their clients’ departure.

“The revised payment schedule is designed to support advisor cash flow and recognize their work earlier in the customer journey,” the line said.

Aurora will also introduce Aurora Insider Rates, giving eligible advisors, their friends, and family the opportunity to experience an Aurora voyage when booking within 120 days of departure. Rates will be available from $300 per person, per day, subject to availability and applicable terms and conditions.

“Travel advisors are at the heart of our business, playing an essential role in inspiring travelers and guiding them toward the right expedition experience,” Tanguay said. “Aurora Advisor Advantage is our investment in that partnership — providing advisors with enhanced tools, greater product visibility, and more meaningful rewards, while making it easier to deliver exceptional value for both their clients and their business.”

Aurora’s also enhanced its Travel Advisor Hub with a new Dates & Rates Tool that enables advisors to view live voyage pricing across every cabin category and check optional activity availability. Voyages can be searched by departure date, region, season, duration, ship, and price, helping advisors compare options and respond to client inquiries more efficiently.

More Value & Greater Flexibility for Clients

From the 2026/27 Antarctic season, guests will enjoy premium beverages including premium spirits, cocktails, beer, wine, and liqueurs, included in voyage fares across the fleet at no additional cost.

Aurora has also introduced a no-charge flexible voyage transfer, allowing clients who are unable to travel after paying their deposit to move their booking to another Aurora Expeditions voyage departing within 36 months of their original departure date, without a transfer fee. (More than 120 days before departure, 100% of the voyage value can be transferred. Between 90 and 120 days, 50% can be transferred, subject to terms and conditions.) 

More Enhancements In the Works

Aurora Expeditions is also developing a new online booking portal that will allow travel advisors to book expeditions online at a time that suits them. Further details and launch timing will be announced as development progresses.

“Aurora Advisor Advantage is not a one-off initiative,” Tanguay added. “It is an ongoing commitment to improving how we work with our travel agent community and ensuring advisors receive the tools, support and recognition they need to grow their expedition business with Aurora.”