Azamara Cruises Unveils Enhanced Booking System for Travel Advisors
by Dori Saltzman
Photo: Azamara
Azamara Cruises has unveiled RezA, an enhanced booking system for travel advisors that is designed to be more efficient and user-friendly.
“We never stop looking for ways to better support our travel advisors, and are confident that this update reflects their feedback and this commitment,” said Michelle Lardizabal, Azamara’s chief sales officer. “Once educated on RezA, advisors tell us how much they love the platform’s intuitive design to quickly make a booking and how easy it is to use. It’s saving our advisors a phone call and improving the way they interact with their clients, which is exactly what they’ve asked for.”
The new system incorporates a range of features aimed at enhancing efficiency and the user experience, all based on direct feedback from travel advisors.
Key features include the ability to send payment links to clients, expedited commission payments via a “Pay in Full” option, and advisor recognition at the booking level. Additional tools facilitate group bookings automate payment reminders, and allow for easy duplication of reservations for clients traveling together.
Advisors can access the new system through Azamara’s travel advisor portal, Connect.Azamara.com.
