Cappelli has been serving as chief sales officer at Avoya Travel since 2023.
Top Stories: Retail Strategies
NEST Names Former Agency Owner April Swales as BDM
In her new role, Swales will support the network’s strategic growth.
Royal Caribbean’s Chairman on Why Travel Advisors Should Focus on Continuous Improvement
“There’s no such thing as perfect in any endeavor, but you can always do better…”
Introducing TMR’s Outlook on AI Trends
TMR’s first dedicated Outlook on Artificial Intelligence found that 3 in 4 travel advisors have already adopted the tech.
Tern Enters Booking Space, Starting with Tours and Insurance
The move represents a significant shift for Tern.
Richard Fain on the Importance of Intentionality for Travel Advisors
“Intentionality is really key to accomplishing what you want…”
12 Gifts that Travel Advisors Can Give to their Clients this Holiday Season
Twelve gift ideas for advisors as the 2025 gift-giving season is upon us.
Sonder and Marriott: Lessons from the Hotel Collapse
Companies like Marriott should use every resource available to protect consumers, and their travel advisors.
Travel Advisor Under 30 Helps Make Industry More Accessible to Next Generation
Rebecca Smiley, owner of Smiley Travel, is the founder of her host agency’s brand-new young professionals’ group.
5 Biggest Trends Driving Caribbean and Latin America Travel for 2026
It’s an exciting time for tourism to the region, as many emerging travel trends bend in its favor.
TRAVELSAVERS and NEST Announce Two Key Executive Changes
One new hire, and one promotion, for TRAVELSAVERS and NEST.
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TMR THIS WEEK
Finishing Strong: How Travel Advisors Are Closing 2025 to Crush 2026
As 2025 winds down, travel advisors are actively wrapping up the year and revving up for a strong start to 2026.
industry insider
The Real Value of Trip Insurance (And How to Talk About It With Clients)
Advertiser's Voice
Curate Your Client’s Vacation in The Palm Beaches, Florida
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