Here Are the Fam Trip Policies of River Cruise Lines

by Kerry Tice
Here Are the Fam Trip Policies of River Cruise Lines

Most river cruise lines offer travel agents the opportunity to experience their products first hand through fam trips. Photo: Shutterstock.com.


Travel agents are the driving force behind the sale of river cruises, according to research from Travel Market Report’s River Cruise Report Card for Travel Agents. As such, and when it comes to all travel product knowledge, fams play a vital role for agents not only to maintain that distinction, but to further increase their river cruise sales.

For agents who are considering ramping up their knowledge of this market segment, here are the river cruise fam policies of thirteen of the most popular river cruise lines in the industry:

AmaWaterways – Fams are offered 60 days prior to departure and are subject to availability. Fam dates and applications are on the travel agent portal on the line’s website.

American Queen Steamboat Company – Fams are offered on some summer and winter sailings, from time to time, and they are bookable inside 30 days of departure only. Fam opportunities are announced via email at varying times throughout the year. Agents must complete a fam request form and send it to the river cruise line’s office.

Avalon Waterways –Agents must be currently employed with an agency, and produce more than four traveled passengers annually. Fams can be accessed via the Globus family website.

Belmond – Fams are subject to availability and based on production of the agency; also, they are not confirmed more than 60 days from departure. Organized fam trips are by invitation only. Individual fam trip requests are qualified based on availability and production of the agency.

CroisiEurope – The line offers a 50 percent discount per person, based on availability. Escorted fams are organized several times a year, by invitation.

Crystal River Cruises – Fams are offered on select sailings throughout the season at significantly reduced rates and can be accessed on Crystal’s resource center for travel agents and through blast emails.

Emerald Waterways – Discounted rates are available for travel agent partners and are promoted to agents who have signed up to partner with the line through its website or their BDM.

Riviera River Cruises – Fams are available upon request and a 50 percent agent rate for cabins booked inside 60 days is available for any agent registered with Riviera.

Scenic – Discounted rates are available for travel agent partners and are promoted to agents who have signed up to partner with the line through its website or their BDM.

Tauck – Fams have been replaced with the operator’s agent rewards program, which allows agents to earn points based on traveled passengers to apply towards their personal travel with Tauck. Fam trips are by invitation only through the national account managers who host the trips.

Uniworld Boutique River Cruises –Fams are offered throughout the year. Uniworld promotes them through email blasts and agents can sign up by calling 1-800-733-7820.

Victoria Cruises – Fams are offered through tour operators, at whose discretion participants are accepted.

Viking River Cruises – Fam trips are offered based on availability and demand. Travel agents can contact their Viking director of business development and/or inside sales for availability.

  3
  0
Tip of the Day

The cruise experience starts the moment a guest books their cruise. It won’t finish until they are back at home after their vacation. Many things happen in between. Airports, flights, transfers, terminals, embarkation, life onboard, ports of call, shore excursions, disembarkation, etc. None of us, alone, is in a position to guarantee a front-to-end amazing experience. But together, we can.

Pierfrancesco Vago
MSC Cruises

Daily Top List

Tips for Traveling with Gifts this Holiday Season

1. Do not wrap your gifts before traveling.

2. If they are wrapped, put gifts in a checked bag.

3. Don’t forget to check airline baggage fees.

4. Consider putting presents in gift bags.

5. Make sure to check TSA restrictions.

Source: This Is Insider

TMR THIS WEEK
http://services.travelsavers.com/AMGService.svc/REST/GetImage?ImageID=0dc070f2-85e6-e811-ba59-782bcb66a2f2

Beyond Booking Travel: Where the True Impact Lies

In an industry that advances thanks to the traveling public’s leisure choices, some travel players are doing their part to ignite positive change that will have long-lasting effects.

TMR Recommendations
Top Stories
Here are the Cancellation Policies of Major Hotel Chains
Here are the Cancellation Policies of Major Hotel Chains

Top hotel brands have been increasing the amount of cancellation notice required from the once same-day period to anywhere from 24-72 hours in advance.

Apple Vacations Announces Enhancements to MyAppleOnline Travel Agent Portal
Apple Vacations Announces Enhancements to MyAppleOnline Travel Agent Portal

The system gives travel advisors more control over bookings and changes to itineraries, along with client engagement tools.

Disney’s 2019 Lineup of On-Site Travel Agent Programs
Disney’s 2019 Lineup of On-Site Travel Agent Programs

The best way to sell something is to experience it firsthand, and Disney allows agents to do just that at its theme parks, on-site hotels, and cruise line.

Uniworld River Cruises Adds Features to Travel Agent Portal
Uniworld River Cruises Adds Features to Travel Agent Portal

The improvements include better functionality for promo codes and a new, simple option for sending invoices.

Rocky Mountaineer Launches New Travel Agent Training Program
Rocky Mountaineer Launches New Travel Agent Training Program

To celebrate the program’s kickoff, all agents who finish the course by the end of the year will be eligible to win two, two-day, rail-only GoldLeaf Service tickets.

Here’s What Each Major Ocean Cruise Line Charges in Gratuities
Here’s What Each Major Ocean Cruise Line Charges in Gratuities

It’s up to travel advisors to let their clients know that the gratuities published by cruise lines can be adjusted up or down.

News Briefs
TMR Report Cards & Outlooks
Advertiser's Voice
Advertiser's Voice: Tauck