In Recovery, Emirates Offers Flexibility & Choice to Ease Peace of Mind

With its home base at the Middle Eastern hub of Dubai, Emirates has been hit hard by the war in Iran. The airline is working hard to recover, and is hoping to rebuild confidence among passengers with a number of initiatives ranging from free date changes to industry-first comprehensive travel insurance.

Emirates says the actions are designed to give customers greater flexibility and more choice, as well as the ability to tailor their travel plans for more peace of mind, from booking to the moment they arrive at their destination.

Here are the latest measures at a glance:

Unlimited Free Date Changes to Dubai

Effective immediately, customers travelling to Dubai can change their travel dates as many times as they need, free of charge, across every type of fare. Unlimited free changes run across Saver all the way through to Flex fares in Economy, and for Special, Saver and Flex fares in Business Class.

Economy Flex Plus, Premium Economy, Business Flex Plus and First Class fares continue to remain fully flexible.

 Refunds at a Fraction of the Cost

Emirates has also substantially reduced refund fees on flights to Dubai to US$50 on Saver fares and US$25 on Flex fares in Economy. In Business Class, refund fees will be US$50 on Special and Saver fares and US$25 on Flex fares. (No-show fees remain unchanged.) Together with unlimited free date changes to Dubai, this means customers can adjust or step away from a booking with minimal penalties, whatever their circumstances.

A Free Date Change Anywhere Across the Network

Customers travelling anywhere on the Emirates network receive one free date change on tickets booked from April 2, 2026, including journeys connecting through Dubai. Customers can also hold a fare for 24 hours at no charge while they finalize their plans. (An applicable fare difference may apply.)

Comprehensive Travel Cover

Emirates’ Comprehensive Travel Cover is an industry-first insurance product covering a range of scenarios, including added conflict cover with reimbursement of medical expenses up to US$25,000 and a free trip extension of up to 30 days. The cover is not restricted by government travel advice. Customers are also covered for trip cancellation, baggage delay and loss, in addition to unlimited worldwide medical expenses and emergency evacuation.

Available at an accessible premium and across 27 countries, the cover can be purchased at time of booking on emirates.com or added to an existing booking through Manage Booking.

Where flights are disrupted, Emirates will support with accommodation directly for impacted customers. Where onward connections on other airlines are affected, or Emirates services are unavailable, customers will be rebooked to their destination at no additional cost, including where cancellations are caused by airspace disruptions.

More Flexibility and Savings for Emirates Skywards Members

Until 31 August 2026, members can benefit from:

• 20% fewer Tier Miles required to reach Silver, Gold and Platinum status.
• 20% bonus Tier Miles on Emirates and flydubai flights.
• More savings with Cash+Miles, with a special rate of 2,000 Miles = USD 30, instead of the usual USD 15, when using Miles towards Emirates or flydubai flights, excess baggage, lounge access and seat selection.