WestJet Leads N.A. Carriers in May On-Time Results, Makes Global Top 10

Celebrating “a major milestone in operational excellence,” WestJet earned a place among the world’s most on-time airlines in the latest Cirium On-Time Performance Report. 

Operating nearly 86% of all flights in May on time, WestJet ranked first in North America, seventh globally and was the only Canadian carrier in the top 10.

“From our frontline leaders and teams to our partners and supporting functions, this level of performance doesn’t happen by chance: it’s the result of a shared commitment to operational reliability and continuous improvement,” said Safa Yamach, VP Operations Planning & Performance.

“WestJetters have worked hard to strengthen our operation, and we’re seeing that translate into more consistent on-time performance, smoother guest journeys and a better overall travel experience. We’re proud of this milestone and look forward to building on the momentum so we can continue to raise the bar.”

In May, WestJet says all key operational metrics that it tracks improved year-over-year, underscoring continued progress toward delivering smoother day-of-travel experiences. 

Notably, aircraft turnaround performance achieved a double-digit increase, reflecting the disciplined execution and strong focus of frontline teams. WestJet also maintained consistent operations across its network, operating an average of 560 flights per day and achieving seven zero-cancellation days throughout the month.

In more good news, YYC Calgary International Airport, WestJet’s global hub, was named the ninth most on-time medium sized airport worldwide in May. The airline currently operates more than 70% of all flights at YYC, highlighting the critical role that strong collaboration between airline and airport partners play in delivering reliable operations.