YYZ, Air Transat & Autism Ontario Host 200 for Airport Familiarization Tour

Toronto Pearson International Airport, Autism Ontario and Air Transat teamed up for the third annual “Ready, Set, Fly…with YYZ,” an immersive airport familiarization tour supporting families and individuals with autism and other neurodivergent conditions.

About 200 participants journeyed to the airport on Sunday for the chance to practice every stage of the travel experience – from check-in and security screening to boarding an aircraft, clearing customs and engaging with airport staff. 

The event is designed to support travellers with autism spectrum disorder (ASD) and other neurodivergent needs by easing the stress of flying and providing hands-on experience navigating Canada’s busiest airport.

“At Pearson, we’re committed to creating a smooth, safe, and enjoyable airport experience for all. We want every passenger to feel welcome and confident as they experience the joys of air travel,” said Christina Iacovino, Director, Customer Experience and Development. 

“By working closely with our partners and listening to passengers’ experiences at events like ‘Ready, Set, Fly…with YYZ,’ we learn valuable lessons that help us reduce barriers and make air travel more inclusive.”

Transat’s Andréan Gagné, Senior Director, Communications, Public Affairs and Corporate Responsibility said the growth in the event year-over-year shows how meaningful it is for neurodivergent individuals, their families, and the Transat team. 

“Bringing people closer together is at the heart of what we do, and we are proud to contribute to making air travel more inclusive by championing initiatives like ‘Ready, Set, Fly,'” Gagné said.

Marg Spoelstra, Chief Executive Officer of Autism Ontario, says the program gives autistic individuals and their families the opportunity to prepare and gain experience before travelling. 

“Routine and predictability make a world of difference for many autistic people. Since airports and flights can be unpredictable, such as with unexpected changes and delays, programs like ‘Ready, Set, Fly’ help families build confidence, reduce stress, and make travel more accessible.”

As part of its commitment to accessibility, Toronto Pearson also launched the Travel Rehearsal Program this year, which gives passengers with disabilities the opportunity to practice their airport journey year-round on a more personalized scale.

To learn more about the Rehearsal Program and accessibility at Toronto Pearson, click here.