Search Travel Market Report

mainlogo
www.travelmarketreport.com
U.S.A.
English
Canada
English
Canada Quebec
Français
  • News
  • Packaged Travel
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Air
  • Training & Resources

Hyatt’s Inclusive Collection Announces Updates to Canada Sales Team

by Marsha Mowers  April 06, 2026
Hyatt's Inclusive Collection sales Brian Joseph Amanda Morris

From left, Brian Joseph and Amanda Morris, Hyatt’s Inclusive Collection. Photo: LinkedIn

Hyatt’s Inclusive Collection has announced updates to its sales team within the Ontario territory.

Brian Joseph has stepped into a new role as Senior Sales Manager, Canada, where he will oversee the company’s national sales team and continue supporting partners across the region.

Amanda Morris, previously director of sales for USA and Canada at Playa Hotels and Resorts, is now director of retail sales, USA and Canada at Hyatt’s Inclusive Collection. In this role, she will lead the retail sales team across the U.S. and Canada, driving revenue growth, aligning strategy, supporting advisors, and strengthening partnerships across its expanding all-inclusive resort portfolio.

Moving forward, your Business Development Manager contacts will be:

Karla Laurenzana who will support Southern Ontario (south of Sudbury and North Bay). Many advisors may already know Karla from her previous role as Hyatt’s Luxury BDM. Karla can be reached at karla.laurenzana@hyatt.com or by phone at 647.674.2447.

Scott Reid will support Northern Ontario, including Sudbury, North Bay, and regions further north. Scott can be reached at scott.reid@hyatt.com or by phone at 204.955.2878

Heather Kearns remains as the Weddings and Romance BDM for Canada. Wedding Specialists can continue working closely with her as your BDM. Heather can be reached at heather.kearns@hyatt.com or by phone at 249.733.2751

In an announcement to travel advisors, Joseph explained that over the past year, the company has been focused on integrating the legacy Playa portfolio into Hyatt’s broader Inclusive Collection and the changes are part of a broader evolution across Canada – with more updates to come.

“It has truly been a privilege to work with you over the past 10 years,” said Joseph. “I’m incredibly grateful for your continued support, trust, and the relationships we’ve built together. I’m confident that this next chapter will bring even greater value to you and your business, and I know Karla and Scott are both looking forward to working closely with you.

Thank you again for your partnership.”

  
  

MOST VIEWED

  1. WestJet Responds to Viral Video Amid Backlash Over New Seating Configuration
  2. “The Turnout and Level of Commitment Stood Out”- Hidar Elmais on the Impact of TMP Events
  3. Lori Gold: From Toronto Travel Advisor to Mexico’s Go-To Expert for the Trade
  4. Club Med Charlevoix Guests Can Now Ski at Strike-Hit Le Massif
  5. U.S.-Canada Preclearance Projects Set to Move Forward
  6. Air Canada Offers Flexible Travel Options Amid Venezuela Crisis


Top Stories
Bahia Principe, Windjammer Landing Announce Sales with up to 50% Off
Bahia Principe, Windjammer Landing Announce Sales with up to 50% Off

Both limited-time promotions include additional perks along with the price discounts.

The Reserve at Paraíso de la Bonita Riviera Maya Now Open for Bookings
The Reserve at Paraíso de la Bonita Riviera Maya Now Open for Bookings

Paraíso de la Bonita Riviera Maya has unveiled a new layer of luxury with its new Reserve at Paraiso de la Bonita.

Grand Velas Riviera Maya Launches Specialized Menopause Menu
Grand Velas Riviera Maya Launches Specialized Menopause Menu

Grand Velas Riviera Maya is shining a spotlight on women’s wellness with the launch of a new Menopause Menu at its Forbes Five-Star SE Spa, featuring an 80-minute treatment to support women during menopause and perimenopause.

Impression Isla Mujeres by Secrets Achieves AAA Five Diamond Designation
Impression Isla Mujeres by Secrets Achieves AAA Five Diamond Designation

Only 0.3 percent of the more than 60,000 properties evaluated annually by AAA across North America earn the Five Diamond designation, making it one of the most respected benchmarks of excellence in luxury travel.

AVA Resort Cancun Earns AAA Four Diamond Award Recognition
AVA Resort Cancun Earns AAA Four Diamond Award Recognition

“This award provides travel advisors with a trusted, independent validation of the resort’s quality,” said Ash Tembe, VP of North American Sales at AIC Hotel Group.

Secrets Playa Mujeres Reopens after Extensive Renovation
Secrets Playa Mujeres Reopens after Extensive Renovation

The AAA Four Diamond, all-suite resort now has redesigned guest rooms, an enhanced Preferred Club and more.

TMR Subscription

Don’t miss out! Sign up for our free daily newsletter and get the latest Canadian travel industry news and event coverage delivered straight to your inbox. No spam — just what matters.

Subscribe to TMR

TMR OUTLOOKS, WHITE PAPERS & DESTINATION GUIDES
View All
Advertiser's Voice
WATCH: Michael Deluce, Porter Airlines CEO with John Kirk on Montreal Metropolitan Airport
About Travel Market Report Mission Meet the Team Advisory Board Advertise Syndication Guidelines
TMR Resources Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
Editor@travelmarketreport.ca
Give Us a Call
647 255 8990
Drop Us a Note
Travel Market Report Canada Inc.
3080 Yonge St. Suite 6060 Toronto, ON M4N 3N1
© 2005 - 2026 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | Terms and Conditions
Cookie Policy Privacy Policy Manage cookie preferences