ALG Vacations Adds Tern to Travel Advisor Tools

ALG Vacations has partnered with travel technology company Tern to integrate the latter’s all-in-one operating platform into the tour operator’s suite of travel advisor tools.

Tern is a travel technology platform that links suppliers with a network of over 13,000 travel advisors. For advisors, the platform offers a suite of business tools from itinerary building to collecting unpaid commissions. In June, Tern officially launched an embedded agentic AI to take over advisors’ backend administrative work.

With the new integration, advisors can access Tern’s tools for confirmed ALGV reservations. To access the AI-powered tools, advisors need to enter their ALG Vacations reservation ID into Tern’s itinerary builder or agentic AI chat. Tern will then import the booking details and create a client-ready itinerary.

“At ALG Vacations, we’re always looking for ways to help advisors work more efficiently without sacrificing the personalized service that sets them apart,” said Jacki Marks, global head of trade sales & engagement for ALG Vacations. “Our integration with Tern is another example of how we’re investing in solutions that simplify everyday workflows, giving advisors more time to focus on building relationships and creating exceptional travel experiences for their clients.”

According to ALGV, this expansion of its advisors tools represents the next step in the company’s ongoing commitment to technological innovation. The integration is now available to advisors using Tern.

“Integrating with ALG Vacations has been one of the most requested alignments from Tern users,” said David Shull, CEO and co-founder of Tern. “Now, ALG Vacations reservations can be accessed directly in Tern’s agentic chat tool, which can create and complete work for advisors that normally would have taken hours.”