TICO Announces New & Returning Members of Consumer & Industry Advisory Councils
by Bruce Parkinson
TICO advises consumers to be “very careful” when booking online.
Launched by the Travel Industry Council of Ontario (TICO) in early 2024, the Consumer Advisory Council (CAC) and Industry Advisory Council (IAC) advise the Board of Directors and management on matters related to consumer protection, challenges and opportunities affecting Ontario’s travel industry and overall emerging trends.
Following a recruitment and selection process, TICO has announced the following new and returning members of its councils.
“The appointees to both councils bring a wide range of leadership experience, industry insights and consumer viewpoints,” said TICO’s CEO Richard Smart. “Their guidance will play a key role in shaping how we deliver TICO’s consumer protection mandate, supporting the interests of consumers and Ontario’s travel sector.”
Industry Advisory Council
Newly appointed/re-appointed members:
Suzanne Acton-Gervais – Association of Canadian Travel Agencies and Travel Advisors
Dominic Boisvert – Air Canada Vacations
Meredith Burbidge – Direct Travel
Tanya Johnson – Travel Edge
Angie Miniaci – Lanair Int’l Travel Ltd.
Martin Taller – Algonquin College
Returning members:
Robert Townshend – Total Advantage Travel and Tours – IAC Chair
Vince Accardi – Ontario Motor Coach Association
Julie Boucher – Tully Luxury Travel Inc.
Joanne Dhue – Sunwing Vacations Inc.
Danuela Freel – Four Point Travel
Jean Hébert – Canadian Association of Tour Operators
Jay Katzeff – Cottage Vacations
Karen Nasmith – Skican Ltd.
Scott Selig – Amex Bank of Canada
Consumer Advisory Council
Newly appointed members:
Kevin Hooper – Toronto Police Service
Tania Kedikian – Development Counsellors International, Travel Media Association of Canada
Sasha-Aliya Khan – Onvigo Inc.
Hamza Majid – Bereavement Authority of Ontario
Returning members:
Angela Dennis – Better Business Bureau Serving Central Ontario Inc. – CAC Chair
Ron Noble – Catholic Health Association of Ontario – CAC Vice-Chair
Aly Alibhai – Retired
Andrew Gaudes – Goodman School of Business, Brock University
Irene Kairys – Humber College
Judy Pfeifer – Retired
Kashmera Self – Corporate Director
Marc Spector – Home Construction Regulatory Authority





