Flair Pairs with Apple to Enhance Baggage Recovery

Your clients can now easily and securely share the location of their AirTag or Find My network accessory with Flair customer service to help locate mishandled or delayed baggage. 

Effective immediately, Flair passengers can use the new Share Item Location feature to share the location of their AirTag or Find My network accessory with Flair’s customer service to more quickly locate lost or delayed bags and reunite them with customers.  

“Flair FWD is about making travel smarter, simpler, and more reliable. Integrating Apple’s Share Item Location feature is a small but meaningful step in reducing stress around delayed or misplaced baggage. It’s another way we’re putting control and peace of mind back in the hands of our customers,” said Maciej Wilk, the airline’s Interim CEO. 

In order to share the location of their AirTag or Find My network accessory with the airline, customers can first generate a Share Item Location link in the Find My app on their iPhone, iPad, or Mac. For baggage tracking and support, Flair travellers can submit their Share Item Location link directly to their claim here. 

For customers’ privacy and security, location sharing will automatically end as soon as a customer is reunited with their bag, can be stopped by the customer at any time, and will automatically expire after seven days.  

Share Item Location is built on the Apple Find My network, a crowdsourced network of over one billion Apple devices that use Bluetooth wireless technology to detect missing devices or items nearby and report their approximate location back to the owner. 

The entire process is end-to-end encrypted and anonymous, so no one else, not even Apple or Find My Network accessory manufacturers, can view an item’s location or information. 

To experience the new Share Item Location feature, customers should verify that their Apple device is running iOS 18.2, iPadOS 18.2, or macOS 15.2 or later.