Search Travel Market Report

mainlogo
www.travelmarketreport.com
U.S.A.
English
Canada
English
Canada Quebec
Français
Menu
  • News
  • Packaged Travel
  • Cruise
  • Hotels & Resorts
  • Destinations
  • Retail Strategies
  • Air
  • River Cruise
  • Training & Resources

Shanghai Disney’s Reopening Could be a Glimpse of What’s to Come

by Jessica Montevago  May 07, 2020
Shanghai Disney’s Reopening Could be a Glimpse of What’s to Come

After introducing several enhanced health and safety measures, Shanghai Disney plans to reopen to the public on Monday. Photo: Disney Shanghai

As residents in Shanghai and its neighboring provinces gradually return to a more normal life, Shanghai Disneyland announced it will re-open to the public on May 11, after closing in mid-January due to the coronavirus.

Shanghai Disney Resort has already seen the successful re-opening of Disneytown, Wishing Star Park and Shanghai Disneyland Hotel in early March, and during the initial re-opening phase, there will be enhanced measures and procedures.

There will be limited and pulsed attendance with an advanced reservation and entry system – guests will be required to purchase admission tickets valid on a selected date only and Annual Pass holders must make a reservation prior to arrival.

Capacity will be recommended and managed in queues for restaurants, ride vehicles and other facilities. Queues will be structured and ride vehicles will be loaded to promote social distancing.

Temperature screening and the use of the government-issued Shanghai Health QR code, a contact tracing and early detection system used in China, will be implemented. Additionally, guests must wear a mask during their visit, except when dining.

Hand sanitizers will be available at queue entries and attraction exits. High-touch locations, such as ride vehicles, handlebars, queue railings and turnstiles will also have increased sanitization.

While there has been no set reopening date for Walt Disney World in Florida and Disneyland in California, which have been closed since mid-March, these measures are likely a preview of what’s to come.

On a Tuesday earnings call, newly appointed CEO, Bob Chapek, said the company is “seeing encouraging signs of a gradual return to some sense of normalcy in China.”

The Shanghai Park has a capacity of 80,000, but under government restrictions it must be capped at 30% — about 24,000 visitors a day. Chapek noted the park will restart operations with “far below” that number for the first few weeks, while it adjusts to new safeguards including social distancing, masks, and temperature screenings, he said.

Disney estimates the impact of the pandemic on its Parks, experiences and products segment is approximately $1 billion due to lost revenue because of closures. The company reported a 58% drop in operating income for the segment this quarter, compared to the same period last year.

“While it’s too early to predict when we’ll be able to begin resuming all of our operations, we are evaluating a number of different scenarios to ensure a cautious, sensible and deliberate approach to the eventual reopening of our parks,” Chapek said.

Chapek added that Disney Cruise Line will probably be the last of our travel businesses to come back, but guests are still interested in sailing in the long-term.

The Disney Chief Medical Officer Dr. Pam Hymel said executives are looking at a gradual reopening for all or most locations.

“We’re looking at all of our locations and how best to begin the reopening process, including a gradual reopening and/or partial reopening of certain locations,” she said. “For example, the opening of retail and dining locations prior to the opening of our theme parks.”

“As you can imagine, managing guest density in queues, restaurants, hotels, ride vehicles and other facilities throughout the park and across the resort is a major focus, as we implement physical distancing guidelines based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies,” Hymel said. “This will likely include implementation of guest capacity measures to comply with state and federal guidelines.”

  0
  0
Related Articles
Club Med Names Stéphane Maquaire as New President and CEO
Iconic Colony Club Set to Reopen in Barbados
Relais & Châteaux Adds Nine New Members
ALGV Adds 13 Hyatt All-Inclusive Resorts to Booking Platform
Abercrombie & Kent Introduces New Small Group Journeys for 2026
New U.S. Travel Bans Would Hinder Tourism, Industry Leaders Say
Le nombre de voyageurs canadiens à Los Cabos atteint des niveaux record
Retour sur l’événement “le Pérou à Montréal”
Luxury Gold dévoile le tout nouvel itinéraire “Spectacular Scotland” pour 2026 et un FAM exclusif
New Aman Resort is Coming to the Bahamas

MOST VIEWED

  1. Royal Caribbean Axes Cabinmate Drink Package Exception Rule
  2. United Airlines Issues Flight Change Waiver as Air Canada Flight Attendant Strike Looms
  3. Tropical Storm Erin Forecasted to Strengthen to Hurricane on Friday
  4. Norwegian Cruise Line’s David Herrera Steps Down as President
  5. Hurricane Erin Causes Flight Cancellations, Cruise Changes
  6. Tropical Storm Erin Projected to Intensify into Major Hurricane by End of Week


  1. Results of Air Canada Flight Attendant Strike Vote Could be Known Tonight
  2. Tropical Storm Erin Likely to Become a Hurricane Today, Major Hurricane by the Weekend
  3. Hurricane Erin Update: Storm Continues Northwest Path, Impacts Cruise Lines
  4. Here Are All the New Cruise Ships Coming in 2026, 2027, and Beyond
  5. Hawaii Flights Resume, Cruise Ships Adjust After Pacific Tsunami Alerts
  6. Diana Ross No Longer Godmother of Star of the Seas
TMR Subscription

Subscribe today to receive daily in-depth coverage from all corners of the travel industry, from industry happenings to new cruise ships, hotel openings, tour updates, and much more.

Subscribe to TMR

Top Stories
Globus & Cosmos Unveil New Tours in Australia, New Zealand & Fiji
Globus & Cosmos Unveil New Tours in Australia, New Zealand & Fiji

Globus and Cosmos have expanded their South Pacific portfolio with three new tours in 2026.

Rental Escapes Adds New Destinations to Global Portfolio
Rental Escapes Adds New Destinations to Global Portfolio

The full-service luxury villa company has expanded its carefully vetted portfolio with properties in England and Austria.

As Europe Sets Date for New Border System, ETIAS Fee Triples to €20
As Europe Sets Date for New Border System, ETIAS Fee Triples to €20

As the EU sets a date for its new EES, the cost of its upcoming authorization requirement triples.

Perillo Adds Two New “City Pair” Tours
Perillo Adds Two New “City Pair” Tours

The new itineraries focus on two cities, allowing guests more time to fully experience the regions.

Barcelona to Cut Cruise Ship Capacity
Barcelona to Cut Cruise Ship Capacity

By 2030, Barcelona will have five cruise ship terminals instead of the current seven.

Why Nova Scotia Should Be on Every Traveler’s Radar in 2025
Why Nova Scotia Should Be on Every Traveler’s Radar in 2025

Canadian and U.S. travelers don’t have to venture far to discover a wealth of adventure, history, and unforgettable ocean views.

TMR OUTLOOKS & WHITE PAPERS
View All
industry spotlight
https://img.youtube.com/vi/N94IRrC0rPk/0.jpg
How Travel Advisors Can Win with Interest Media
Advertiser's Voice
A Day in Antarctica on an HX Expedition Cruise
About Travel Market Report Mission Meet the Team Advisory Board Advertise Syndication Guidelines
TMR Resources Calendar of Events Outlook/Whitepapers Previous Sponsored Articles Previous This Week Articles
Subscribe to TMR
Select Language
Do You Have an Idea Email
editor@travelmarketreport.com
Give Us a Call
1-(516) 730-3097
Drop Us a Note
Travel Market Report
71 Audrey Ave, Oyster Bay, NY 11771
© 2005 - 2025 Travel Market Report, an American Marketing Group Inc. Company All Rights Reserved | Terms and Conditions
Cookie Policy Privacy Policy Manage cookie preferences