Seven Hyatt Hotels in Jamaica To Remain Closed Until November 1, 2026

by John Kirk December 15, 2025

Seven Hyatt hotels in Jamaica will remain closed until November 1, 2026 following the impact of Hurricane Melissa, which struck the island in October.

An email to travel advisors from Irene Prado, Regional Vice President, Commercial, Latin America & English-Speaking Caribbean, Hyatt’s Inclusive Collection, states that after a detailed assessment to determine the extent of the physical damage to its properties, the following will remain closed:

Breathless Montego Bay Resort & Spa
Dreams Rose Hall Resort & Spa
Hyatt Zilara Rose Hall
Hyatt Ziva Rose Hall
Secrets St. James Montego Bay
Secrets Wild Orchid Montego Bay
Jewel Grande Montego Bay Resort & Spa

“We believe this timeline will allow the properties not only to repair the damage caused by the storm at these resorts but also to make enhancements so that, upon reopening, they deliver more unforgettable experiences and honour the high standards of Jamaican hospitality as the island completes its recovery. We will continue to provide relevant updates as this work progresses,” said Prado.

Guests and members with impacted reservations will have the opportunity to have their stays honored at certain Hyatt Inclusive Collection resorts in destinations such as the Mexican Caribbean, the Dominican Republic, Costa Rica, Aruba, Curaçao or St. Lucia. Please visit here to explore options. Additionally, guests who wish to cancel their reservation may do so without penalty.

Alongside the hotels, Hyatt’s Global Care Center will be in contact with advisors to support in securing alternative accommodations for your clients.

“We appreciate your patience and collaboration and look forward to welcoming guests back to Jamaica as soon as we are able.

Hyatt also remains committed not only to the renovation and resumption of operations at these hotels in Jamaica, but to the island’s broader recovery, with helping our colleagues and the local communities bounce back and move forward as a top priority,” added Prado.