Tourist Train Service to Machu Picchu Has Resumed After Protests

Peru tourism promotion organization PROMPERÚ says tourist train services to Machu Picchu, as well as tourist activities within the Inca citadel, have officially resumed following protests that left hundreds of tourists stranded near the ancient city.

Rail service has resumed following the announcement of a 72-hour truce by local communities, which provided the necessary guarantees for travel. PROMPERÚ  says timely updates will be provided on any changes to operations.

PeruRail said services were suspended last Monday after train tracks in Peru’s mountainous Cusco region had been blocked by rocks. There were also reports that parts of the rail route had been dug up, slowing evacuation operations.

The protest by residents began last week after long-time tourist bus operator Consettur’s concession expired. The company ferries tourists from Aguas Calientes to the entrance of the tourist attraction.

A neighbouring district commissioned another bus company to provide services in its place, but protesters in Aguas Calientes prevented it from operating. The protesters are angry over what they see as a lack of transparency and fairness in the process of replacing Consettur.

In coordination with the Ministry of Culture, it has been determined that the Machupicchu Citadel will remain open until 6:00 p.m. during this period. Flexible measures have also been implemented to allow visitors to reschedule admission tickets without affecting those whose trips were interrupted. 

Tickets already purchased may be used at any time throughout the month of September. In addition, airlines have expressed their willingness to accommodate passengers who need to reschedule their flights.

PROMPERÚ says travellers can contact IPERÚ, a member of the Tourist Protection Network, through the WhatsApp number (+51 944-492-314).  Available 24 hours a day, travellers can contact this number to receive information and assistance. The IPERÚ service, provided by the government free of charge, offers tourists official and up-to-date information about the country. 

“Machu Picchu remains a unique destination,” PROMPERÚ said in a statement. “The Peruvian government, in coordination with local authorities, continues to work to ensure sustainable and secure conditions for tourism.”